Student loan -- Struggling to repay your loan -- Complaint #10590211
Complaint Overview
Complaint ID: 10590211
Company: Mohela
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Struggling to repay your loan
Sub-Issue: Problem with your payment plan
State: Virginia
ZIP Code: 23320
Date Received: 2024-10-26T12:00:00-05:00
Date Sent to Company: 2024-10-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I had several IR income driven requests for this student loan XXXX charged me high fees and late charges and interest for over 20 years
Frequently Asked Questions
What is Complaint #10590211 about?
Complaint #10590211 was filed against Mohela regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2024-10-26T12:00:00-05:00.
How did Mohela respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Mohela?
Yes, visit the Mohela company profile at readthecomplaint.com/company/mohela to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.