Student loan -- Incorrect information on your report -- Complaint #10559020
Complaint Overview
Complaint ID: 10559020
Company: Maximus Federal Services, INC.
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Georgia
ZIP Code: 31904
Date Received: 2024-10-23T12:00:00-05:00
Date Sent to Company: 2024-10-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Someone used my social security number and got a loan. I never had a school loan in my life. They had the email that the person used and when I told them mine, they started sending me email saying I owe them money which is XXXX XXXX that nobody will help me and I've never ever got a student loan in my life
Frequently Asked Questions
What is Complaint #10559020 about?
Complaint #10559020 was filed against Maximus Federal Services, INC. regarding Student loan specifically about Incorrect information on your report. It was received by the CFPB on 2024-10-23T12:00:00-05:00.
How did Maximus Federal Services, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Maximus Federal Services, INC.?
Yes, visit the Maximus Federal Services, INC. company profile at readthecomplaint.com/company/maximus-federal-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.