Credit card -- Fees or interest -- Complaint #10507508

Complaint Overview

Complaint ID: 10507508

Company: Bank Of America, National Association

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Fees or interest

Sub-Issue: Unexpected increase in interest rate

State: New Jersey

ZIP Code: 08721

Date Received: 2024-10-18T12:00:00-05:00

Date Sent to Company: 2024-10-18T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

bank of america XXXX XXXX XXXX I HAVE A BALANCE OFFER FOR NO INTEREST IN GOOD STANDING I USED THE CARD IN XXXX TO AVOID TRANSACTION FEES I PAID THE BALANCE OFF OF WHAT I PURCHASED THEY ARE SAYING THEY WILL NOW Charge me interest on the interest fee balance until I pay that off IT IS IBTEREST FREE how's this fair other then it iS Bank of America do what they want I USE INTEREST FREE BALNCE PROMOTIONS ALL THE TIME NEVER HAD THIS OCCUR

Frequently Asked Questions

What is Complaint #10507508 about?

Complaint #10507508 was filed against Bank Of America, National Association regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2024-10-18T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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