Mortgage -- Struggling to pay mortgage -- Complaint #10481647

Complaint Overview

Complaint ID: 10481647

Company: Jpmorgan Chase & Co.

Product: Mortgage

Sub-Product: Conventional home mortgage

Issue: Struggling to pay mortgage

Sub-Issue: Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure

State: New Jersey

ZIP Code: 07013

Date Received: 2024-10-16T12:00:00-05:00

Date Sent to Company: 2024-10-16T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

ii ask for mortgage assistance from chase because i was goin thru a financial hardship and i got denied

Frequently Asked Questions

What is Complaint #10481647 about?

Complaint #10481647 was filed against Jpmorgan Chase & Co. regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2024-10-16T12:00:00-05:00.

How did Jpmorgan Chase & Co. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against Jpmorgan Chase & Co.?

Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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