Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #10479414
Complaint Overview
Complaint ID: 10479414
Company: Appfolio, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: Michigan
ZIP Code: XXXXX
Date Received: 2024-10-14T12:00:00-05:00
Date Sent to Company: 2024-10-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
There was an Apartment Complex on my report as an eviction in XXXX that was paid in full. I was told by the Appfolio to contact XXXX XXXX XXXX which said they dont have my information in there system. This was paid. Ever since XXXX when I apply for housing this comes up as bad rental history which isnt true. I was sent letters from this company Appfolio that nothing is on my rental report so why am I continuing to be denied housing still 10 yrs later.
Frequently Asked Questions
What is Complaint #10479414 about?
Complaint #10479414 was filed against Appfolio, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-10-14T12:00:00-05:00.
How did Appfolio, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Appfolio, INC.?
Yes, visit the Appfolio, INC. company profile at readthecomplaint.com/company/appfolio-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.