Vehicle loan or lease -- Repossession -- Complaint #10453559
Complaint Overview
Complaint ID: 10453559
Company: General Motors Financial Company, INC.
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Repossession
Sub-Issue: Loan balance remaining after the vehicle is repossessed and sold
State: Texas
ZIP Code: 77057
Date Received: 2024-10-14T12:00:00-05:00
Date Sent to Company: 2024-10-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hello, I sent an email about my vehicle being unlawfully repo 'd upon returning home. I lawfully removed your security interest rights and your right to repo. I know you have a cusip number and I am a XXXX XXXX according to your prospectus. My securties went ignored and since they were not returned the account was then supposed to be corrected and updated. I am requesting a full copy of the contract as soon as possible. I offered a possible international bill of exchange to settle the account and that went unanswered also. This is a notice of taking this to arbitration and/or a civil lawsuit. Since everyone seems to ignore what I'm emailing, we will be contacting your legal department to escalate this the courts. The SEC, CFPB, and the IRS has been notified. I have the right as a XXXX XXXX and the bonafied purchaser to correct any misunderstanding at anytime. I gave the dealership a note and the car was my gift. The audit shows you have been selling the original security on the market and I'm due the monthly interest from that account. Please email me a contact to speak with about the matter. Thanks for updating my account ahead of time, as i know you guys will make this right. Sincerely, Holder in due course
Frequently Asked Questions
What is Complaint #10453559 about?
Complaint #10453559 was filed against General Motors Financial Company, INC. regarding Vehicle loan or lease specifically about Repossession. It was received by the CFPB on 2024-10-14T12:00:00-05:00.
How did General Motors Financial Company, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against General Motors Financial Company, INC.?
Yes, visit the General Motors Financial Company, INC. company profile at readthecomplaint.com/company/general-motors-financial-company-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.