Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #10360369
Complaint Overview
Complaint ID: 10360369
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: New York
ZIP Code: 10567
Date Received: 2024-10-05T12:00:00-05:00
Date Sent to Company: 2024-10-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year> I was alerted that my Chase account was overdrawn. Upon speaking with a representative and their supervisor was advised the debit was related to a check cashed for an account not owned by myself or anyone in my household. The representative and supervisor advised me that since it is Saturday the transaction can not be corrected until Monday and my account would remain in negative until then. It is my opinion that the bank has made their error my problem and now I am here with our XXXX month old baby and - {$140.00} so no grocerys till next week. Thanks chase!
Frequently Asked Questions
What is Complaint #10360369 about?
Complaint #10360369 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2024-10-05T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.