Credit card -- Closing your account -- Complaint #10352843
Complaint Overview
Complaint ID: 10352843
Company: Bank Of America, National Association
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Company closed your account
State: Wisconsin
ZIP Code: 535XX
Date Received: 2024-10-04T12:00:00-05:00
Date Sent to Company: 2024-10-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to formally submit a complaint against Bank of America regarding the termination of my account, as communicated in a letter dated XX/XX/year>. The letter states that the termination was due to irregular transactions or other activity on one or more of your accounts, with us and or our affiliates, or on your credit profile. Since receiving this notification, I have made multiple attempts to contest the termination through both written correspondence and phone calls to Bank of America. Unfortunately, these efforts have not resulted in any changes to my credit standing. I believe that this adverse action may violate my rights under the Equal Credit Opportunity Act. The relevant provisions concerning extensions of credit reads as follows : Action concerning existing open-end accounts ( 1 ) Limitations. In the absence of evidence of the applicant 's inability or unwillingness to repay, a creditor shall not take any of the following actions regarding an applicant who is contractually liable on an existing open-end account on the basis of the applicant 's reaching a certain age or retiring or on the basis of a change in the applicant 's name or marital status ( iii ) Terminate the account. I have consistently made timely payments, as documented in my XXXX XXXX report, and there is no evidence to suggest that I have been unable or unwilling to meet my financial obligations. Furthermore, I have recently submitted instructions to Bank of America for the transfer of ownership of my security bond to me, including directives regarding the handling of proceeds for future payments. I trust that Bank of America will fulfill its obligations in securing payments and distributions made by the issuer of my financial asset, ensuring that future payments continue to be made on time.
Frequently Asked Questions
What is Complaint #10352843 about?
Complaint #10352843 was filed against Bank Of America, National Association regarding Credit card specifically about Closing your account. It was received by the CFPB on 2024-10-04T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.