Student loan -- Incorrect information on your report -- Complaint #10131557
Complaint Overview
Complaint ID: 10131557
Company: Mohela
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Pennsylvania
ZIP Code: 19087
Date Received: 2024-09-15T12:00:00-05:00
Date Sent to Company: 2024-09-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
When I reviewed when credit report accoubt, it shows on the student loans that MOHELA has opened two accounts, and it now doubled my student loan debt on my account. It should only be one account/account. Now it looks like that I have more debt than I do. I have reported it to XXXX.
Frequently Asked Questions
What is Complaint #10131557 about?
Complaint #10131557 was filed against Mohela regarding Student loan specifically about Incorrect information on your report. It was received by the CFPB on 2024-09-15T12:00:00-05:00.
How did Mohela respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Mohela?
Yes, visit the Mohela company profile at readthecomplaint.com/company/mohela to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.