Vehicle loan or lease -- Getting a loan or lease -- Complaint #10130891
Complaint Overview
Complaint ID: 10130891
Company: United Services Automobile Association
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Getting a loan or lease
Sub-Issue: Loan opened without my consent or knowledge
State: Florida
ZIP Code: 33029
Date Received: 2024-09-15T12:00:00-05:00
Date Sent to Company: 2024-09-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
Good morning, This morning I checked my USAA account as usual. To my surprise, there is a loan for over {$19000.00} that I never requested. I have no knowledge of how USAA gave us this loan nor did I request this loan whatsoever. Please investigate. Thank you.
Frequently Asked Questions
What is Complaint #10130891 about?
Complaint #10130891 was filed against United Services Automobile Association regarding Vehicle loan or lease specifically about Getting a loan or lease. It was received by the CFPB on 2024-09-15T12:00:00-05:00.
How did United Services Automobile Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against United Services Automobile Association?
Yes, visit the United Services Automobile Association company profile at readthecomplaint.com/company/united-services-automobile-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.