Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #10117674
Complaint Overview
Complaint ID: 10117674
Company: Robinhood Markets INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: Oklahoma
ZIP Code: 73160
Date Received: 2024-09-12T12:00:00-05:00
Date Sent to Company: 2024-09-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I was scammed out of {$3500.00} in stock I had in a Robinhood account I believe Robinhood security. I have been through the mill with Robinhood trying to figure this out what happened to the XXXX stock stocks I had in Robinhood that disappeared when I was attempting to get them to log me in because I wasnt able to, as someone attempted to get me logged in it when I noticed XXXX of the XXXX stocks were not listed then I thought well maybe you know theyll be back when again he asked me to login to see if I could login. I noticed all XXXX were missing, and an and a guy named XXXX started working on it, but he requested some strange things. He wanted me to buy for XXXX gift cards. Send him the images of the receipts of the cars themselves front and back and then he would deposit XXXX he said into my account to pay for these because I told him I didnt have enough, but he never did, confirm there was no deposits to my account. The only resolution Is for my XXXX approximately Is returned to my Robinhood account because I feel I was scammed by Robinhood
Frequently Asked Questions
What is Complaint #10117674 about?
Complaint #10117674 was filed against Robinhood Markets INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2024-09-12T12:00:00-05:00.
How did Robinhood Markets INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Robinhood Markets INC.?
Yes, visit the Robinhood Markets INC. company profile at readthecomplaint.com/company/robinhood-markets-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.