Student loan -- Problem with a company's investigation into an existing problem -- Complaint #10059540
Complaint Overview
Complaint ID: 10059540
Company: Maximus Federal Services, INC.
Product: Student loan
Sub-Product: Private student loan
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Florida
ZIP Code: 32210
Date Received: 2024-09-07T12:00:00-05:00
Date Sent to Company: 2024-09-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was XXXX from XX/XX/XXXX to XX/XX/XXXX. I was looking at my credit report after being XXXX again from XXXX in XX/XX/XXXX. During that time in the end of XXXX I discovered a student loan was opened and received on XX/XX/XXXX. If I was in a XXXX where we have no access to computers or bank accounts, how did I take this student loan out? I have tried disputing this account from XXXX for {$4200.00} or something close to that amount but I never went to any college in XXXX and wouldnt have been able to do this sort of request or confirmation to have had received that money.
Frequently Asked Questions
What is Complaint #10059540 about?
Complaint #10059540 was filed against Maximus Federal Services, INC. regarding Student loan specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-09-07T12:00:00-05:00.
How did Maximus Federal Services, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Maximus Federal Services, INC.?
Yes, visit the Maximus Federal Services, INC. company profile at readthecomplaint.com/company/maximus-federal-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.