Checking or savings account -- Closing an account -- Complaint #10056189
Complaint Overview
Complaint ID: 10056189
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Funds not received from closed account
State: California
ZIP Code: 902XX
Date Received: 2024-09-07T12:00:00-05:00
Date Sent to Company: 2024-09-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hello, My name is XXXX XXXX XXXX XXXX deposited a check for a friend. Some time in XXXX, the check amount was for {$14000.00}. My friend XXXX XXXX did not have a ID for his check so I told him I will do it for him. Following that event chase restricted my account and said they need to speak to XXXX. I gave them XXXX 's number, they said they can not verify it. So XXXX went to XXXX and since then has changed his number and has taken every measure to make sure chase can verify the number. Chase has denied XXXX new number as well, This is insane.
Frequently Asked Questions
What is Complaint #10056189 about?
Complaint #10056189 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2024-09-07T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.