Universal Account Servicing, LLC -- Consumer Complaint Report & Risk Analysis
Charges and Payment Issues Persist Despite Recent Activity
Complaint Summary
Universal Account Servicing, LLC has received 10 consumer complaints filed with the CFPB across 5 products. The most common issues reported are charged fees or interest you didn't expect, problem when making payments, attempts to collect debt not owed. Complaints span 6 states, with Florida and Texas leading in complaint volume.
Company Overview
Company: Universal Account Servicing, LLC
Total CFPB Complaints: 10
AI Risk Score: 65/100
Most Recent Complaint: 2023-11-27T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
Universal Account Servicing, LLC has 9 consumer complaints on file with the CFPB. Charged unexpected fees or interest Problems with payment processing
Response Quality Assessment
fair
Top Consumer Issues
Unexpected fees and payment issues -- Severity: medium
Red Flags
- False statements or representation
Green Flags
- Recent activity shows no improvement
Consumer Tips & Advice
Contact the company to verify charges and payment status.
Complaint Trend Analysis
Trends show a steady volume of complaints with no significant change in the past year.
Regulatory History
Regulatory history indicates ongoing scrutiny for fee practices and payment processing.
Industry Context
Industry context shows a focus on transparency and fair practices in loan and debt collection services.
Frequently Asked Questions About Universal Account Servicing, LLC
How many CFPB complaints does Universal Account Servicing, LLC have?
Universal Account Servicing, LLC has 9 complaints on file with the CFPB. The most recent complaint was filed on November 17, 2023.
What is Universal Account Servicing, LLC's complaint response rate?
Response rate data is not yet available for Universal Account Servicing, LLC.
Does Universal Account Servicing, LLC respond to complaints on time?
Timely response data is not yet available for Universal Account Servicing, LLC.
Is Universal Account Servicing, LLC safe to do business with?
Charges and Payment Issues Persist Despite Recent Activity Universal Account Servicing, LLC has 9 CFPB complaints. Risk score: 65/100.
What red flags exist for Universal Account Servicing, LLC?
Potential red flags for Universal Account Servicing, LLC: False statements or representation. These are based on analysis of CFPB complaint patterns.
What are Universal Account Servicing, LLC's strengths?
Positive indicators for Universal Account Servicing, LLC: Recent activity shows no improvement.
What tips should consumers know about Universal Account Servicing, LLC?
Contact the company to verify charges and payment status.
Are complaints against Universal Account Servicing, LLC increasing or decreasing?
Trends show a steady volume of complaints with no significant change in the past year. Universal Account Servicing, LLC currently has 9 total complaints.
Has Universal Account Servicing, LLC faced regulatory action?
Regulatory history indicates ongoing scrutiny for fee practices and payment processing.
How does Universal Account Servicing, LLC compare to industry peers?
Industry context shows a focus on transparency and fair practices in loan and debt collection services.
What specific fees are customers complaining about?
Customers are primarily complaining about unexpected fees and interest charges, particularly on payday loans and title loans.
Recent Complaints Against Universal Account Servicing, LLC
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #18477747 | Debt collection | False statements or representation | 2025-11-11T12:00:00-05:00 | Florida | |
| #11338830 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | 2024-12-31T12:00:00-05:00 | Florida | |
| #8797898 | Debt collection | Attempts to collect debt not owed | 2024-04-17T12:00:00-05:00 | Texas | |
| #8163290 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | 2024-01-14T12:00:00-05:00 | Virginia | |
| #7985954 | Debt collection | Attempts to collect debt not owed | 2023-11-27T12:00:00-05:00 | California | |
| #7870297 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | 2023-11-17T12:00:00-05:00 | Texas | |
| #7325777 | Payday loan, title loan, or personal loan | Problem when making payments | 2023-07-30T12:00:00-05:00 | Connecticut | |
| #5955281 | Payday loan, title loan, or personal loan | Charged fees or interest you didn't expect | 2022-09-06T12:00:00-05:00 | California | |
| #4569433 | Credit card or prepaid card | Getting a credit card | 2021-07-23T12:00:00-05:00 | Florida | |
| #4379347 | Credit reporting, credit repair services, or other personal consumer reports | Incorrect information on your report | 2021-05-15T12:00:00-05:00 | Illinois |
Universal Account Servicing, LLC Complaints by State
- Universal Account Servicing, LLC Complaints in Florida -- 3 complaints
- Universal Account Servicing, LLC Complaints in Texas -- 2 complaints
- Universal Account Servicing, LLC Complaints in California -- 2 complaints
- Universal Account Servicing, LLC Complaints in Virginia -- 1 complaints
- Universal Account Servicing, LLC Complaints in Connecticut -- 1 complaints
- Universal Account Servicing, LLC Complaints in Illinois -- 1 complaints
Universal Account Servicing, LLC Complaints by Product
- Universal Account Servicing, LLC Debt collection Complaints -- 3 complaints | All Debt collection Complaints
- Universal Account Servicing, LLC Payday loan, title loan, personal loan, or advance loan Complaints -- 3 complaints | All Payday loan, title loan, personal loan, or advance loan Complaints
- Universal Account Servicing, LLC Payday loan, title loan, or personal loan Complaints -- 2 complaints | All Payday loan, title loan, or personal loan Complaints
- Universal Account Servicing, LLC Credit card or prepaid card Complaints -- 1 complaints | All Credit card or prepaid card Complaints
- Universal Account Servicing, LLC Credit reporting, credit repair services, or other personal consumer reports Complaints -- 1 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
Universal Account Servicing, LLC Complaints by Issue
- Universal Account Servicing, LLC -- Charged fees or interest you didn't expect -- 3 complaints | All Charged fees or interest you didn't expect Complaints
- Universal Account Servicing, LLC -- Problem when making payments -- 2 complaints | All Problem when making payments Complaints
- Universal Account Servicing, LLC -- Attempts to collect debt not owed -- 2 complaints | All Attempts to collect debt not owed Complaints
- Universal Account Servicing, LLC -- False statements or representation -- 1 complaints | All False statements or representation Complaints
- Universal Account Servicing, LLC -- Getting a credit card -- 1 complaints | All Getting a credit card Complaints
- Universal Account Servicing, LLC -- Incorrect information on your report -- 1 complaints | All Incorrect information on your report Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Universal Account Servicing, LLC is generated by ReadTheComplaint using AI analysis of data from the CFPB.