Glacier Bancorp INC. -- Consumer Complaint Report & Risk Analysis
Account Management and Customer Service Concerns
Complaint Summary
Glacier Bancorp INC. has received 31 consumer complaints filed with the CFPB across 4 products. The most common issues reported are managing an account, problem with a lender or other company charging your account, problem with customer service. Complaints span 6 states, with Montana and Colorado leading in complaint volume.
Company Overview
Company: Glacier Bancorp INC.
Total CFPB Complaints: 31
AI Risk Score: 53/100
Most Recent Complaint: 2024-03-04T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: low
AI Company Analysis
Glacier Bancorp Inc. has 31 consumer complaints on file with the CFPB. Company has received 31 complaints. Last complaint was on 2024-03-04T12:00:00-05:00.
Response Quality Assessment
fair
Top Consumer Issues
Managing an account -- Severity: medium
Red Flags
- Multiple complaints about account management and customer service issues.
Green Flags
- No significant green flags identified.
Consumer Tips & Advice
Consumers should verify account details and communicate concerns promptly.
Complaint Trend Analysis
Trends show a steady number of complaints over the past year.
Regulatory History
Regulatory history indicates occasional violations but generally compliant.
Industry Context
The banking industry faces ongoing challenges with account management and customer service.
Frequently Asked Questions About Glacier Bancorp INC.
How many CFPB complaints does Glacier Bancorp Inc. have?
Glacier Bancorp Inc. has 31 complaints on file with the CFPB. The most recent complaint was filed on March 4, 2024.
What is Glacier Bancorp Inc.'s complaint response rate?
Response rate data is not yet available for Glacier Bancorp Inc..
Does Glacier Bancorp Inc. respond to complaints on time?
Timely response data is not yet available for Glacier Bancorp Inc..
Is Glacier Bancorp Inc. safe to do business with?
Account Management and Customer Service Concerns Glacier Bancorp Inc. has 31 CFPB complaints. Risk score: 53/100.
What red flags exist for Glacier Bancorp Inc.?
Potential red flags for Glacier Bancorp Inc.: Multiple complaints about account management and customer service issues.. These are based on analysis of CFPB complaint patterns.
What are Glacier Bancorp Inc.'s strengths?
Positive indicators for Glacier Bancorp Inc.: No significant green flags identified..
What tips should consumers know about Glacier Bancorp Inc.?
Consumers should verify account details and communicate concerns promptly.
Are complaints against Glacier Bancorp Inc. increasing or decreasing?
Trends show a steady number of complaints over the past year. Glacier Bancorp Inc. currently has 31 total complaints.
Has Glacier Bancorp Inc. faced regulatory action?
Regulatory history indicates occasional violations but generally compliant.
How does Glacier Bancorp Inc. compare to industry peers?
The banking industry faces ongoing challenges with account management and customer service.
What is the most common issue reported by customers?
The most common issue is managing an account, with 7 complaints.
Recent Complaints Against Glacier Bancorp INC.
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #18394543 | Checking or savings account | Problem with a lender or other company charging your account | 2025-12-30T12:00:00-05:00 | Montana | |
| #18112639 | Money transfer, virtual currency, or money service | Problem with customer service | 2025-12-04T12:00:00-05:00 | Wyoming | |
| #16515745 | Checking or savings account | Managing an account | 2025-10-10T12:00:00-05:00 | Colorado | |
| #14383301 | Checking or savings account | Problem with a lender or other company charging your account | 2025-06-30T12:00:00-05:00 | Idaho | |
| #12474659 | Checking or savings account | Problem with a lender or other company charging your account | 2025-03-13T12:00:00-05:00 | Idaho | |
| #10845979 | Checking or savings account | Problem with a lender or other company charging your account | 2024-11-05T12:00:00-05:00 | Arizona | |
| #10049242 | Checking or savings account | Problem with a lender or other company charging your account | 2024-09-05T12:00:00-05:00 | Colorado | |
| #9866143 | Checking or savings account | Managing an account | 2024-08-15T12:00:00-05:00 | Montana | |
| #9825194 | Checking or savings account | Managing an account | 2024-08-15T12:00:00-05:00 | Washington | |
| #9094242 | Checking or savings account | Problem caused by your funds being low | 2024-05-23T12:00:00-05:00 | Idaho | |
| #8481599 | Checking or savings account | Closing an account | 2024-03-04T12:00:00-05:00 | Idaho | |
| #8119735 | Mortgage | Closing on a mortgage | 2024-01-06T12:00:00-05:00 | Colorado | |
| #8044107 | Checking or savings account | Problem caused by your funds being low | 2023-12-20T12:00:00-05:00 | Montana | |
| #6771377 | Money transfer, virtual currency, or money service | Problem with customer service | 2023-03-29T12:00:00-05:00 | Idaho | |
| #6257729 | Credit reporting, credit repair services, or other personal consumer reports | Improper use of your report | 2022-11-29T12:00:00-05:00 | Colorado | |
| #6154681 | Checking or savings account | Managing an account | 2022-11-01T12:00:00-05:00 | Montana | |
| #6084880 | Checking or savings account | Managing an account | 2022-10-13T12:00:00-05:00 | Colorado | |
| #6074773 | Checking or savings account | Managing an account | 2022-10-11T12:00:00-05:00 | Washington | |
| #5889643 | Mortgage | Trouble during payment process | 2022-08-17T12:00:00-05:00 | Montana | |
| #5808661 | Checking or savings account | Managing an account | 2022-07-25T12:00:00-05:00 | Montana |
Glacier Bancorp INC. Complaints by State
- Glacier Bancorp INC. Complaints in Montana -- 13 complaints
- Glacier Bancorp INC. Complaints in Colorado -- 8 complaints
- Glacier Bancorp INC. Complaints in Idaho -- 5 complaints
- Glacier Bancorp INC. Complaints in Wyoming -- 2 complaints
- Glacier Bancorp INC. Complaints in Washington -- 2 complaints
- Glacier Bancorp INC. Complaints in Arizona -- 1 complaints
Glacier Bancorp INC. Complaints by Product
- Glacier Bancorp INC. Checking or savings account Complaints -- 22 complaints | All Checking or savings account Complaints
- Glacier Bancorp INC. Mortgage Complaints -- 4 complaints | All Mortgage Complaints
- Glacier Bancorp INC. Credit reporting, credit repair services, or other personal consumer reports Complaints -- 3 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
- Glacier Bancorp INC. Money transfer, virtual currency, or money service Complaints -- 2 complaints | All Money transfer, virtual currency, or money service Complaints
Glacier Bancorp INC. Complaints by Issue
- Glacier Bancorp INC. -- Managing an account -- 14 complaints | All Managing an account Complaints
- Glacier Bancorp INC. -- Problem with a lender or other company charging your account -- 5 complaints | All Problem with a lender or other company charging your account Complaints
- Glacier Bancorp INC. -- Problem with customer service -- 2 complaints | All Problem with customer service Complaints
- Glacier Bancorp INC. -- Problem caused by your funds being low -- 2 complaints | All Problem caused by your funds being low Complaints
- Glacier Bancorp INC. -- Trouble during payment process -- 2 complaints | All Trouble during payment process Complaints
- Glacier Bancorp INC. -- Incorrect information on your report -- 2 complaints | All Incorrect information on your report Complaints
- Glacier Bancorp INC. -- Closing an account -- 1 complaints | All Closing an account Complaints
- Glacier Bancorp INC. -- Closing on a mortgage -- 1 complaints | All Closing on a mortgage Complaints
- Glacier Bancorp INC. -- Improper use of your report -- 1 complaints | All Improper use of your report Complaints
- Glacier Bancorp INC. -- Applying for a mortgage or refinancing an existing mortgage -- 1 complaints | All Applying for a mortgage or refinancing an existing mortgage Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Glacier Bancorp INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.