First Mortgage Solutions -- Consumer Complaint Report & Risk Analysis
First Mortgage Solutions: Timely Response Questioned
Complaint Summary
First Mortgage Solutions has received 3 consumer complaints filed with the CFPB across 1 product. The most common issues reported are applying for a mortgage or refinancing an existing mortgage, closing on a mortgage. Complaints span 3 states, with Colorado and North Carolina leading in complaint volume.
Company Overview
Company: First Mortgage Solutions
Total CFPB Complaints: 3
AI Risk Score: 35/100
Most Recent Complaint: 2022-07-01T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: low
- Consumer Harm Severity: low
AI Company Analysis
First Mortgage Solutions has 3 consumer complaints on file with the CFPB. Company has received 3 complaints. Last complaint was on 2022-07-01T12:00:00-05:00.
Response Quality Assessment
fair
Top Consumer Issues
Applying for a mortgage or refinancing an existing mortgage -- Severity: medium
Red Flags
- Delayed responses to mortgage applications and refinancing requests
Green Flags
- Prompt and efficient customer service during the mortgage process
Consumer Tips & Advice
Ensure timely responses to mortgage inquiries to maintain customer satisfaction.
Complaint Trend Analysis
There is a consistent trend of complaints regarding timely responses from the company.
Regulatory History
The company has a history of regulatory issues related to timely responses to customer inquiries.
Industry Context
The mortgage industry is highly regulated, with a focus on consumer protection and timely service.
Frequently Asked Questions About First Mortgage Solutions
How many CFPB complaints does First Mortgage Solutions have?
First Mortgage Solutions has 3 complaints on file with the CFPB. The most recent complaint was filed on July 1, 2022.
What is First Mortgage Solutions's complaint response rate?
Response rate data is not yet available for First Mortgage Solutions.
Does First Mortgage Solutions respond to complaints on time?
Timely response data is not yet available for First Mortgage Solutions.
Is First Mortgage Solutions safe to do business with?
First Mortgage Solutions: Timely Response Questioned First Mortgage Solutions has 3 CFPB complaints. Risk score: 35/100.
What red flags exist for First Mortgage Solutions?
Potential red flags for First Mortgage Solutions: Delayed responses to mortgage applications and refinancing requests. These are based on analysis of CFPB complaint patterns.
What are First Mortgage Solutions's strengths?
Positive indicators for First Mortgage Solutions: Prompt and efficient customer service during the mortgage process.
What tips should consumers know about First Mortgage Solutions?
Ensure timely responses to mortgage inquiries to maintain customer satisfaction.
Are complaints against First Mortgage Solutions increasing or decreasing?
There is a consistent trend of complaints regarding timely responses from the company. First Mortgage Solutions currently has 3 total complaints.
Has First Mortgage Solutions faced regulatory action?
The company has a history of regulatory issues related to timely responses to customer inquiries.
How does First Mortgage Solutions compare to industry peers?
The mortgage industry is highly regulated, with a focus on consumer protection and timely service.
What is the unique insight regarding the company's response times?
The company has received complaints indicating that response times to mortgage applications and refinancing requests are often delayed, which is a significant concern in the mortgage industry where timely service is crucial.
Recent Complaints Against First Mortgage Solutions
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #6009650 | Mortgage | Closing on a mortgage | 2022-09-22T12:00:00-05:00 | Colorado | |
| #5727834 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2022-07-01T12:00:00-05:00 | North Carolina | |
| #5349577 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2022-03-21T12:00:00-05:00 | Texas |
First Mortgage Solutions Complaints by State
- First Mortgage Solutions Complaints in Colorado -- 1 complaints
- First Mortgage Solutions Complaints in North Carolina -- 1 complaints
- First Mortgage Solutions Complaints in Texas -- 1 complaints
First Mortgage Solutions Complaints by Product
- First Mortgage Solutions Mortgage Complaints -- 3 complaints | All Mortgage Complaints
First Mortgage Solutions Complaints by Issue
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for First Mortgage Solutions is generated by ReadTheComplaint using AI analysis of data from the CFPB.