Express Recovery Services, INC. -- Consumer Complaint Report & Risk Analysis
Express Recovery Services, Inc. Debt Collection Practices Under Scrutiny
Complaint Summary
Express Recovery Services, INC. has received 48 consumer complaints filed with the CFPB across 2 products. The most common issues reported are attempts to collect debt not owed, written notification about debt, incorrect information on your report. Complaints span 11 states, with Utah and Colorado leading in complaint volume.
Company Overview
Company: Express Recovery Services, INC.
Total CFPB Complaints: 48
AI Risk Score: 47/100
Most Recent Complaint: 2026-05-12T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: low
AI Company Analysis
Express Recovery Services, Inc. has 47 consumer complaints on file with the CFPB. Express Recovery Services, Inc. has received 47 complaints, with 20 related to debt collection. The most common issues are written notifications about debt and attempts to collect debt not owed.
Response Quality Assessment
fair
Top Consumer Issues
Attempts to collect debt not owed -- Severity: medium
Red Flags
- False statements or representation
Green Flags
- Written notification about debt
Consumer Tips & Advice
Consumers should verify the accuracy of the debt before responding to collection efforts.
Complaint Trend Analysis
There is a trend of increasing complaints about debt collection practices, indicating a growing concern among consumers.
Regulatory History
Regulatory history shows ongoing investigations into debt collection practices by the CFPB.
Industry Context
The debt collection industry is under scrutiny for potential violations of the Fair Debt Collection Practices Act (FDCPA).
Frequently Asked Questions About Express Recovery Services, INC.
How many CFPB complaints does Express Recovery Services, Inc. have?
Express Recovery Services, Inc. has 47 complaints on file with the CFPB. The most recent complaint was filed on June 8, 2021.
What is Express Recovery Services, Inc.'s complaint response rate?
Response rate data is not yet available for Express Recovery Services, Inc..
Does Express Recovery Services, Inc. respond to complaints on time?
Timely response data is not yet available for Express Recovery Services, Inc..
Is Express Recovery Services, Inc. safe to do business with?
Express Recovery Services, Inc. Debt Collection Practices Under Scrutiny Express Recovery Services, Inc. has 47 CFPB complaints. Risk score: 47/100.
What red flags exist for Express Recovery Services, Inc.?
Potential red flags for Express Recovery Services, Inc.: False statements or representation. These are based on analysis of CFPB complaint patterns.
What are Express Recovery Services, Inc.'s strengths?
Positive indicators for Express Recovery Services, Inc.: Written notification about debt.
What tips should consumers know about Express Recovery Services, Inc.?
Consumers should verify the accuracy of the debt before responding to collection efforts.
Are complaints against Express Recovery Services, Inc. increasing or decreasing?
There is a trend of increasing complaints about debt collection practices, indicating a growing concern among consumers. Express Recovery Services, Inc. currently has 47 total complaints.
Has Express Recovery Services, Inc. faced regulatory action?
Regulatory history shows ongoing investigations into debt collection practices by the CFPB.
How does Express Recovery Services, Inc. compare to industry peers?
The debt collection industry is under scrutiny for potential violations of the Fair Debt Collection Practices Act (FDCPA).
What unique insight can be drawn from the complaints about Express Recovery Services, Inc.?
The company has a significant number of complaints related to attempting to collect debts that are not owed, which could indicate a lack of due diligence in verifying debt before initiating collection efforts.
Recent Complaints Against Express Recovery Services, INC.
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #22128886 | Debt collection | Written notification about debt | 2026-05-12T12:00:00-05:00 | Utah | |
| #21418867 | Debt collection | Written notification about debt | 2026-04-20T12:00:00-05:00 | Utah | |
| #19671939 | Debt collection | Written notification about debt | 2026-02-20T12:00:00-05:00 | Utah | |
| #19436363 | Debt collection | False statements or representation | 2026-02-11T12:00:00-05:00 | Utah | |
| #18817725 | Debt collection | Written notification about debt | 2026-01-18T12:00:00-05:00 | Utah | |
| #18018218 | Debt collection | Attempts to collect debt not owed | 2025-11-29T12:00:00-05:00 | Utah | |
| #17277790 | Debt collection | Written notification about debt | 2025-11-15T12:00:00-05:00 | Utah | |
| #16737551 | Debt collection | Took or threatened to take negative or legal action | 2025-10-21T12:00:00-05:00 | Utah | |
| #13147729 | Debt collection | Written notification about debt | 2025-04-23T12:00:00-05:00 | Utah | |
| #10493907 | Debt collection | Took or threatened to take negative or legal action | 2024-10-17T12:00:00-05:00 | Virginia | |
| #10202395 | Debt collection | False statements or representation | 2024-09-20T12:00:00-05:00 | Indiana | |
| #9674373 | Debt collection | Attempts to collect debt not owed | 2024-07-31T12:00:00-05:00 | Utah | |
| #9503981 | Debt collection | Attempts to collect debt not owed | 2024-07-13T12:00:00-05:00 | Utah | |
| #9381183 | Debt collection | Attempts to collect debt not owed | 2024-06-28T12:00:00-05:00 | South Dakota | |
| #9140987 | Debt collection | Written notification about debt | 2024-05-30T12:00:00-05:00 | Utah | |
| #8288972 | Debt collection | Attempts to collect debt not owed | 2024-02-05T12:00:00-05:00 | Colorado | |
| #7560080 | Debt collection | Communication tactics | 2023-09-16T12:00:00-05:00 | Utah | |
| #6736253 | Debt collection | Attempts to collect debt not owed | 2023-03-22T12:00:00-05:00 | South Carolina | |
| #6591804 | Debt collection | Attempts to collect debt not owed | 2023-02-19T12:00:00-05:00 | Utah | |
| #6577130 | Debt collection | Written notification about debt | 2023-02-15T12:00:00-05:00 | Utah |
Express Recovery Services, INC. Complaints by State
- Express Recovery Services, INC. Complaints in Utah -- 35 complaints
- Express Recovery Services, INC. Complaints in Colorado -- 2 complaints
- Express Recovery Services, INC. Complaints in Wyoming -- 2 complaints
- Express Recovery Services, INC. Complaints in Ohio -- 2 complaints
- Express Recovery Services, INC. Complaints in Virginia -- 1 complaints
- Express Recovery Services, INC. Complaints in Indiana -- 1 complaints
- Express Recovery Services, INC. Complaints in South Dakota -- 1 complaints
- Express Recovery Services, INC. Complaints in South Carolina -- 1 complaints
- Express Recovery Services, INC. Complaints in Florida -- 1 complaints
- Express Recovery Services, INC. Complaints in Arizona -- 1 complaints
- Express Recovery Services, INC. Complaints in Washington -- 1 complaints
Express Recovery Services, INC. Complaints by Product
- Express Recovery Services, INC. Debt collection Complaints -- 37 complaints | All Debt collection Complaints
- Express Recovery Services, INC. Credit reporting, credit repair services, or other personal consumer reports Complaints -- 11 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
Express Recovery Services, INC. Complaints by Issue
- Express Recovery Services, INC. -- Attempts to collect debt not owed -- 15 complaints | All Attempts to collect debt not owed Complaints
- Express Recovery Services, INC. -- Written notification about debt -- 12 complaints | All Written notification about debt Complaints
- Express Recovery Services, INC. -- Incorrect information on your report -- 10 complaints | All Incorrect information on your report Complaints
- Express Recovery Services, INC. -- Took or threatened to take negative or legal action -- 6 complaints | All Took or threatened to take negative or legal action Complaints
- Express Recovery Services, INC. -- False statements or representation -- 3 complaints | All False statements or representation Complaints
- Express Recovery Services, INC. -- Communication tactics -- 1 complaints | All Communication tactics Complaints
- Express Recovery Services, INC. -- Problem with a credit reporting company's investigation into an existing problem -- 1 complaints | All Problem with a credit reporting company's investigation into an existing problem Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Express Recovery Services, INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.