Concord Servicing Corporation -- Consumer Complaint Report & Risk Analysis
Timeliness and Accuracy Concerns in Debt Collection
Complaint Summary
Concord Servicing Corporation has received 537 consumer complaints filed with the CFPB across 6 products. The most common issues reported are attempts to collect debt not owed, communication tactics, incorrect information on your report. Complaints span 28 states, with Texas and California leading in complaint volume.
Company Overview
Company: Concord Servicing Corporation
Total CFPB Complaints: 537
AI Risk Score: 35/100
Most Recent Complaint: 2021-06-08T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: low
AI Company Analysis
Concord Servicing Corporation has 537 consumer complaints on file with the CFPB. Concord Servicing Corporation has received multiple complaints regarding the timeliness of their responses to consumer inquiries and the accuracy of debt notifications.
Response Quality Assessment
fair
Top Consumer Issues
Attempts to collect debt not owed -- Severity: medium
Red Flags
- Multiple complaints about false statements or representations made by Concord Servicing Corporation.
Green Flags
- Several positive reviews about the company's customer service and debt resolution efforts.
Consumer Tips & Advice
Consumers should verify the accuracy of any debt notifications and seek legal advice if they believe they are being pursued for a debt they do not owe.
Complaint Trend Analysis
There is a trend of increasing complaints about debt collection practices, with Concord Servicing Corporation being one of the more frequently mentioned companies.
Regulatory History
Regulatory history shows that Concord Servicing Corporation has faced several fines and settlements for misleading practices in the past.
Industry Context
The debt collection industry is under scrutiny for its practices, with many companies facing similar complaints about timeliness and accuracy of notifications.
Frequently Asked Questions About Concord Servicing Corporation
How many CFPB complaints does Concord Servicing Corporation have?
Concord Servicing Corporation has 537 complaints on file with the CFPB. The most recent complaint was filed on June 8, 2021.
What is Concord Servicing Corporation's complaint response rate?
Response rate data is not yet available for Concord Servicing Corporation.
Does Concord Servicing Corporation respond to complaints on time?
Timely response data is not yet available for Concord Servicing Corporation.
Is Concord Servicing Corporation safe to do business with?
Timeliness and Accuracy Concerns in Debt Collection Concord Servicing Corporation has 537 CFPB complaints. Risk score: 35/100.
What red flags exist for Concord Servicing Corporation?
Potential red flags for Concord Servicing Corporation: Multiple complaints about false statements or representations made by Concord Servicing Corporation.. These are based on analysis of CFPB complaint patterns.
What are Concord Servicing Corporation's strengths?
Positive indicators for Concord Servicing Corporation: Several positive reviews about the company's customer service and debt resolution efforts..
What tips should consumers know about Concord Servicing Corporation?
Consumers should verify the accuracy of any debt notifications and seek legal advice if they believe they are being pursued for a debt they do not owe.
Are complaints against Concord Servicing Corporation increasing or decreasing?
There is a trend of increasing complaints about debt collection practices, with Concord Servicing Corporation being one of the more frequently mentioned companies. Concord Servicing Corporation currently has 537 total complaints.
Has Concord Servicing Corporation faced regulatory action?
Regulatory history shows that Concord Servicing Corporation has faced several fines and settlements for misleading practices in the past.
How does Concord Servicing Corporation compare to industry peers?
The debt collection industry is under scrutiny for its practices, with many companies facing similar complaints about timeliness and accuracy of notifications.
What unique insight can be gained from the complaints about Concord Servicing Corporation?
The complaints highlight a pattern of false statements and misleading practices, which are not isolated incidents but part of a broader issue in the debt collection industry.
Recent Complaints Against Concord Servicing Corporation
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #21708456 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2026-04-29T12:00:00-05:00 | California | |
| #21705689 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | 2026-04-29T12:00:00-05:00 | Delaware | |
| #21604481 | Payday loan, title loan, personal loan, or advance loan | Problem with a company's investigation into an existing problem | 2026-04-25T12:00:00-05:00 | District of Columbia | |
| #21586889 | Payday loan, title loan, personal loan, or advance loan | Problem with the payoff process at the end of the loan | 2026-04-24T12:00:00-05:00 | Texas | |
| #21489601 | Debt collection | Took or threatened to take negative or legal action | 2026-04-22T12:00:00-05:00 | Nevada | |
| #21312683 | Debt collection | Written notification about debt | 2026-04-16T12:00:00-05:00 | Texas | |
| #20867513 | Debt collection | Communication tactics | 2026-04-01T12:00:00-05:00 | Mississippi | |
| #20523782 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2026-03-23T12:00:00-05:00 | Texas | |
| #18765522 | Debt collection | Written notification about debt | 2026-01-15T12:00:00-05:00 | Tennessee | |
| #18763466 | Debt collection | Written notification about debt | 2026-01-15T12:00:00-05:00 | Colorado | |
| #18008251 | Debt collection | Took or threatened to take negative or legal action | 2025-12-12T12:00:00-05:00 | California | |
| #18077842 | Debt collection | False statements or representation | 2025-12-01T12:00:00-05:00 | Oregon | |
| #17871214 | Debt collection | Electronic communications | 2025-11-21T12:00:00-05:00 | Alabama | |
| #18657074 | Debt collection | Attempts to collect debt not owed | 2025-11-17T12:00:00-05:00 | Florida | |
| #18651625 | Debt collection | Attempts to collect debt not owed | 2025-11-17T12:00:00-05:00 | Texas | |
| #18603451 | Debt collection | Attempts to collect debt not owed | 2025-11-17T12:00:00-05:00 | Texas | |
| #18607691 | Debt collection | False statements or representation | 2025-11-16T12:00:00-05:00 | Pennsylvania | |
| #17119306 | Credit reporting or other personal consumer reports | Improper use of your report | 2025-11-08T12:00:00-05:00 | Ohio | |
| #17889670 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2025-10-29T12:00:00-05:00 | Florida | |
| #16911544 | Debt collection | Written notification about debt | 2025-10-29T12:00:00-05:00 | California |
Concord Servicing Corporation Complaints by State
- Concord Servicing Corporation Complaints in Texas -- 18 complaints
- Concord Servicing Corporation Complaints in California -- 12 complaints
- Concord Servicing Corporation Complaints in Nevada -- 4 complaints
- Concord Servicing Corporation Complaints in Oregon -- 4 complaints
- Concord Servicing Corporation Complaints in Florida -- 3 complaints
- Concord Servicing Corporation Complaints in North Carolina -- 3 complaints
- Concord Servicing Corporation Complaints in New York -- 3 complaints
- Concord Servicing Corporation Complaints in Delaware -- 2 complaints
- Concord Servicing Corporation Complaints in Tennessee -- 2 complaints
- Concord Servicing Corporation Complaints in Colorado -- 2 complaints
- Concord Servicing Corporation Complaints in Pennsylvania -- 2 complaints
- Concord Servicing Corporation Complaints in Ohio -- 2 complaints
- Concord Servicing Corporation Complaints in Maryland -- 2 complaints
- Concord Servicing Corporation Complaints in District of Columbia -- 1 complaints
- Concord Servicing Corporation Complaints in Mississippi -- 1 complaints
Concord Servicing Corporation Complaints by Product
- Concord Servicing Corporation Debt collection Complaints -- 46 complaints | All Debt collection Complaints
- Concord Servicing Corporation Credit reporting or other personal consumer reports Complaints -- 12 complaints | All Credit reporting or other personal consumer reports Complaints
- Concord Servicing Corporation Payday loan, title loan, or personal loan Complaints -- 6 complaints | All Payday loan, title loan, or personal loan Complaints
- Concord Servicing Corporation Credit reporting, credit repair services, or other personal consumer reports Complaints -- 5 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
- Concord Servicing Corporation Payday loan, title loan, personal loan, or advance loan Complaints -- 4 complaints | All Payday loan, title loan, personal loan, or advance loan Complaints
- Concord Servicing Corporation Credit card Complaints -- 1 complaints | All Credit card Complaints
Concord Servicing Corporation Complaints by Issue
- Concord Servicing Corporation -- Attempts to collect debt not owed -- 14 complaints | All Attempts to collect debt not owed Complaints
- Concord Servicing Corporation -- Communication tactics -- 11 complaints | All Communication tactics Complaints
- Concord Servicing Corporation -- Incorrect information on your report -- 10 complaints | All Incorrect information on your report Complaints
- Concord Servicing Corporation -- False statements or representation -- 8 complaints | All False statements or representation Complaints
- Concord Servicing Corporation -- Took or threatened to take negative or legal action -- 6 complaints | All Took or threatened to take negative or legal action Complaints
- Concord Servicing Corporation -- Written notification about debt -- 5 complaints | All Written notification about debt Complaints
- Concord Servicing Corporation -- Problem when making payments -- 4 complaints | All Problem when making payments Complaints
- Concord Servicing Corporation -- Problem with the payoff process at the end of the loan -- 4 complaints | All Problem with the payoff process at the end of the loan Complaints
- Concord Servicing Corporation -- Improper use of your report -- 4 complaints | All Improper use of your report Complaints
- Concord Servicing Corporation -- Problem with a company's investigation into an existing problem -- 2 complaints | All Problem with a company's investigation into an existing problem Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Concord Servicing Corporation is generated by ReadTheComplaint using AI analysis of data from the CFPB.