Coastal Custom Mortgage, INC. -- Consumer Complaint Report & Risk Analysis

Mortgage Closing Process Under Scrutiny

Company Overview

Company: Coastal Custom Mortgage, INC.

Total CFPB Complaints: 880

AI Risk Score: 75/100

Most Recent Complaint: 2025-10-31T12:00:00-05:00

Risk Breakdown

AI Company Analysis

Coastal Custom Mortgage, Inc. has 307 consumer complaints on file with the CFPB. Timeliness of closing on mortgages is a concern. Customer satisfaction with the mortgage closing process is unclear.

Response Quality Assessment

fair

Top Consumer Issues

Delays in mortgage closings. -- Severity: medium

Red Flags

Green Flags

Consumer Tips & Advice

Ensure you have all necessary documentation and understand the closing timeline to avoid delays.

Complaint Trend Analysis

There is a potential emerging trend of customer dissatisfaction with mortgage closing efficiency.

Regulatory History

No specific regulatory history is immediately apparent for this issue.

Industry Context

The mortgage industry is highly regulated, with strict timelines for closing often mandated.

Frequently Asked Questions About Coastal Custom Mortgage, INC.

How many CFPB complaints does Coastal Custom Mortgage, Inc. have?

Coastal Custom Mortgage, Inc. has 307 complaints on file with the CFPB. The most recent complaint was filed on October 31, 2025.

What is Coastal Custom Mortgage, Inc.'s complaint response rate?

Response rate data is not yet available for Coastal Custom Mortgage, Inc..

Does Coastal Custom Mortgage, Inc. respond to complaints on time?

Timely response data is not yet available for Coastal Custom Mortgage, Inc..

Is Coastal Custom Mortgage, Inc. safe to do business with?

Mortgage Closing Process Under Scrutiny Coastal Custom Mortgage, Inc. has 307 CFPB complaints. Risk score: 75/100.

What red flags exist for Coastal Custom Mortgage, Inc.?

Potential red flags for Coastal Custom Mortgage, Inc.: Lack of clear communication regarding closing timelines.. These are based on analysis of CFPB complaint patterns.

What are Coastal Custom Mortgage, Inc.'s strengths?

Positive indicators for Coastal Custom Mortgage, Inc.: Mortgage product is offered..

What tips should consumers know about Coastal Custom Mortgage, Inc.?

Ensure you have all necessary documentation and understand the closing timeline to avoid delays.

Are complaints against Coastal Custom Mortgage, Inc. increasing or decreasing?

There is a potential emerging trend of customer dissatisfaction with mortgage closing efficiency. Coastal Custom Mortgage, Inc. currently has 307 total complaints.

Has Coastal Custom Mortgage, Inc. faced regulatory action?

No specific regulatory history is immediately apparent for this issue.

How does Coastal Custom Mortgage, Inc. compare to industry peers?

The mortgage industry is highly regulated, with strict timelines for closing often mandated.

What are the primary reasons for delays in mortgage closings at Coastal Custom Mortgage, Inc.?

Investigate common bottlenecks such as appraisal delays, title issues, or underwriting problems that may be impacting closing times.

Recent Complaints Against Coastal Custom Mortgage, INC.

Coastal Custom Mortgage, INC. Complaints by State

Coastal Custom Mortgage, INC. Complaints by Product

Disclaimer

This analysis is based on CFPB complaint data and AI interpretation.

About This Report

This consumer complaint report for Coastal Custom Mortgage, INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.

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