Cibc Bancorp USA INC. -- Consumer Complaint Report & Risk Analysis
Account Management and Closing Issues Predominate
Complaint Summary
Cibc Bancorp USA INC. has received 24 consumer complaints filed with the CFPB across 5 products. The most common issues reported are managing an account, applying for a mortgage or refinancing an existing mortgage, problem with a lender or other company charging your account. Complaints span 9 states, with Illinois and Connecticut leading in complaint volume.
Company Overview
Company: Cibc Bancorp USA INC.
Total CFPB Complaints: 24
AI Risk Score: 45/100
Most Recent Complaint: 2023-05-08T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
CIBC BANCORP USA INC. has 24 consumer complaints on file with the CFPB. CIBC BANCORP USA INC. has received 24 complaints, with a focus on account management and closing issues. The majority of complaints are related to managing and closing accounts, with a smaller number of complaints about mortgage applications and prepaid card issues.
Response Quality Assessment
fair
Top Consumer Issues
Account management and closing are the top issues. -- Severity: medium
Red Flags
- Multiple complaints about account management and closing suggest potential issues with customer service or processes.
Green Flags
- No green flags identified in the complaint data.
Consumer Tips & Advice
Consumers should be cautious when managing or closing accounts with CIBC BANCORP USA INC.
Complaint Trend Analysis
There is a trend of increasing complaints over the past year, indicating a potential ongoing issue.
Regulatory History
Regulatory history shows no major violations, but consumers should still be aware of their rights.
Industry Context
CIBC BANCORP USA INC. operates in a highly regulated financial services industry, where account management and closing are critical processes.
Frequently Asked Questions About Cibc Bancorp USA INC.
How many CFPB complaints does CIBC BANCORP USA INC. have?
CIBC BANCORP USA INC. has 24 complaints on file with the CFPB. The most recent complaint was filed on May 8, 2023.
What is CIBC BANCORP USA INC.'s complaint response rate?
Response rate data is not yet available for CIBC BANCORP USA INC..
Does CIBC BANCORP USA INC. respond to complaints on time?
Timely response data is not yet available for CIBC BANCORP USA INC..
Is CIBC BANCORP USA INC. safe to do business with?
Account Management and Closing Issues Predominate CIBC BANCORP USA INC. has 24 CFPB complaints. Risk score: 45/100.
What red flags exist for CIBC BANCORP USA INC.?
Potential red flags for CIBC BANCORP USA INC.: Multiple complaints about account management and closing suggest potential issues with customer service or processes.. These are based on analysis of CFPB complaint patterns.
What are CIBC BANCORP USA INC.'s strengths?
Positive indicators for CIBC BANCORP USA INC.: No green flags identified in the complaint data..
What tips should consumers know about CIBC BANCORP USA INC.?
Consumers should be cautious when managing or closing accounts with CIBC BANCORP USA INC.
Are complaints against CIBC BANCORP USA INC. increasing or decreasing?
There is a trend of increasing complaints over the past year, indicating a potential ongoing issue. CIBC BANCORP USA INC. currently has 24 total complaints.
Has CIBC BANCORP USA INC. faced regulatory action?
Regulatory history shows no major violations, but consumers should still be aware of their rights.
How does CIBC BANCORP USA INC. compare to industry peers?
CIBC BANCORP USA INC. operates in a highly regulated financial services industry, where account management and closing are critical processes.
What unique insight can be drawn from the complaint data regarding CIBC BANCORP USA INC.'s account management processes?
The data suggests that there may be inefficiencies or inconsistencies in the account management and closing processes, as these are the most frequently cited issues.
Recent Complaints Against Cibc Bancorp USA INC.
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #18395246 | Checking or savings account | Closing an account | 2025-12-30T12:00:00-05:00 | Illinois | |
| #18139163 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2025-12-03T12:00:00-05:00 | Illinois | |
| #17979936 | Checking or savings account | Managing an account | 2025-11-22T12:00:00-05:00 | Illinois | |
| #16765812 | Checking or savings account | Closing an account | 2025-10-21T12:00:00-05:00 | ||
| #11152097 | Prepaid card | Trouble using the card | 2024-12-13T12:00:00-05:00 | Iowa | |
| #10617255 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2024-10-28T12:00:00-05:00 | Pennsylvania | |
| #10518091 | Credit reporting or other personal consumer reports | Improper use of your report | 2024-10-20T12:00:00-05:00 | ||
| #9836346 | Checking or savings account | Managing an account | 2024-08-17T12:00:00-05:00 | Maryland | |
| #9215448 | Checking or savings account | Managing an account | 2024-06-09T12:00:00-05:00 | Connecticut | |
| #8362804 | Checking or savings account | Managing an account | 2024-02-16T12:00:00-05:00 | Connecticut | |
| #8009613 | Checking or savings account | Managing an account | 2023-12-14T12:00:00-05:00 | Texas | |
| #7838787 | Checking or savings account | Managing an account | 2023-11-11T12:00:00-05:00 | ||
| #7603783 | Checking or savings account | Problem with a lender or other company charging your account | 2023-09-25T12:00:00-05:00 | ||
| #7592705 | Checking or savings account | Managing an account | 2023-09-22T12:00:00-05:00 | District of Columbia | |
| #7569361 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2023-09-18T12:00:00-05:00 | ||
| #7316972 | Checking or savings account | Problem with a lender or other company charging your account | 2023-07-27T12:00:00-05:00 | Missouri | |
| #7024864 | Checking or savings account | Managing an account | 2023-05-24T12:00:00-05:00 | Illinois | |
| #6949843 | Checking or savings account | Managing an account | 2023-05-08T12:00:00-05:00 | Illinois | |
| #6783667 | Checking or savings account | Managing an account | 2023-04-01T12:00:00-05:00 | ||
| #6208189 | Checking or savings account | Opening an account | 2022-11-15T12:00:00-05:00 | Illinois |
Cibc Bancorp USA INC. Complaints by State
- Cibc Bancorp USA INC. Complaints in Illinois -- 7 complaints
- Cibc Bancorp USA INC. Complaints in Connecticut -- 2 complaints
- Cibc Bancorp USA INC. Complaints in Iowa -- 1 complaints
- Cibc Bancorp USA INC. Complaints in Pennsylvania -- 1 complaints
- Cibc Bancorp USA INC. Complaints in Maryland -- 1 complaints
- Cibc Bancorp USA INC. Complaints in Texas -- 1 complaints
- Cibc Bancorp USA INC. Complaints in District of Columbia -- 1 complaints
- Cibc Bancorp USA INC. Complaints in Missouri -- 1 complaints
- Cibc Bancorp USA INC. Complaints in Indiana -- 1 complaints
Cibc Bancorp USA INC. Complaints by Product
- Cibc Bancorp USA INC. Checking or savings account Complaints -- 17 complaints | All Checking or savings account Complaints
- Cibc Bancorp USA INC. Mortgage Complaints -- 3 complaints | All Mortgage Complaints
- Cibc Bancorp USA INC. Credit reporting or other personal consumer reports Complaints -- 2 complaints | All Credit reporting or other personal consumer reports Complaints
- Cibc Bancorp USA INC. Prepaid card Complaints -- 1 complaints | All Prepaid card Complaints
- Cibc Bancorp USA INC. Credit reporting, credit repair services, or other personal consumer reports Complaints -- 1 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
Cibc Bancorp USA INC. Complaints by Issue
- Cibc Bancorp USA INC. -- Managing an account -- 11 complaints | All Managing an account Complaints
- Cibc Bancorp USA INC. -- Applying for a mortgage or refinancing an existing mortgage -- 3 complaints | All Applying for a mortgage or refinancing an existing mortgage Complaints
- Cibc Bancorp USA INC. -- Problem with a lender or other company charging your account -- 3 complaints | All Problem with a lender or other company charging your account Complaints
- Cibc Bancorp USA INC. -- Closing an account -- 2 complaints | All Closing an account Complaints
- Cibc Bancorp USA INC. -- Improper use of your report -- 2 complaints | All Improper use of your report Complaints
- Cibc Bancorp USA INC. -- Trouble using the card -- 1 complaints | All Trouble using the card Complaints
- Cibc Bancorp USA INC. -- Incorrect information on your report -- 1 complaints | All Incorrect information on your report Complaints
- Cibc Bancorp USA INC. -- Opening an account -- 1 complaints | All Opening an account Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Cibc Bancorp USA INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.