Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #9998731
Complaint Overview
Complaint ID: 9998731
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Oregon
ZIP Code: 97086
Date Received: 2024-09-03T12:00:00-05:00
Date Sent to Company: 2024-09-03T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX reported to the credit bureaus that my account was closed on XX/XX/XXXX, XX/XX/XXXX, and XX/XX/year> which is not accurate. CFPB was privy to new information on XX/XX/year> from XXXX that included statements showing that the credit line was open and had available credit. I have been disputing this with XXXX XXXX XXXX for months and escalated this to CFPB on XX/XX/year> because now TransUnion has been negligent in their investigation. Trans Union closed the case as satisfied to which XXXX XXXX XXXX did not provide proof in their response to address the dispute. This inappropriate reporting harmed my credit by over 170 points on all credit bureaus. It also caused my other creditors to reduce my lines of credit and or closures to lines due to the dramatic change on my credit score. Further causing more harm to my wellbeing.
Frequently Asked Questions
What is Complaint #9998731 about?
Complaint #9998731 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-09-03T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.