Mortgage -- Trouble during payment process -- Complaint #9995180
Complaint Overview
Complaint ID: 9995180
Company: Broker Solutions, INC.
Product: Mortgage
Sub-Product: VA mortgage
Issue: Trouble during payment process
Sub-Issue: Escrow, taxes, or insurance
State: California
ZIP Code: 920XX
Date Received: 2024-09-02T12:00:00-05:00
Date Sent to Company: 2024-09-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
money taken from from escrow on XX/XX/XXXX and received a threatening email from XXXX XXXX stating they didnt receive payment and my homeowners insurance would be canceled in XX/XX/XXXX. i am leaving the XXXX in XXXX weeks and am unable to resolve this in a timely manner. WE WARE STUCK BETWEEN TWO INPERSONAL COMPANIES THAT HAVE NO RESPECT FOR PEOPLES LIVES OR TIME.
Frequently Asked Questions
What is Complaint #9995180 about?
Complaint #9995180 was filed against Broker Solutions, INC. regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2024-09-02T12:00:00-05:00.
How did Broker Solutions, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Broker Solutions, INC.?
Yes, visit the Broker Solutions, INC. company profile at readthecomplaint.com/company/broker-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.