Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #9995123
Complaint Overview
Complaint ID: 9995123
Company: Sigue CORP.
Product: Money transfer, virtual currency, or money service
Sub-Product: International money transfer
Issue: Other transaction problem
State: California
ZIP Code: 91733
Date Received: 2024-09-02T12:00:00-05:00
Date Sent to Company: 2024-09-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year>, I used XXXX XXXX to transfered USD {$XXXX} to XXXX. After few days, I was told that this transaction was canceled. I called XXXX and asked for the refund. They requested me to provided my transaction number, phone number, and home address. They said they will refund the full amount to me within 30 days. I waited few months, and I did not received the check. On XX/XX/year>, I submitted a complaint online with the XXXX, but I still haven't receive any response from XXXX. So I am trying to file a new complaint with the CFPB, I hope the cfpb could help me to get my money back.
Frequently Asked Questions
What is Complaint #9995123 about?
Complaint #9995123 was filed against Sigue CORP. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2024-09-02T12:00:00-05:00.
How did Sigue CORP. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Sigue CORP.?
Yes, visit the Sigue CORP. company profile at readthecomplaint.com/company/sigue-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.