Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #9987875
Experian Credit Report Shows Incorrect Account Status
Complaint Overview
Complaint ID: 9987875
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Texas
ZIP Code: 77375
Date Received: 2024-08-31T12:00:00-05:00
Date Sent to Company: 2024-08-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Risk Assessment
Risk Level: low
The risk is low as the issue pertains to a single incorrect data point on a credit report, which is typically correctable.
Consumer Sentiment: neutral
Topics: Credit reporting, Incorrect information, Account status
AI Analysis
CFPB complaint 9987875 was filed against Experian Information Solutions Inc. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A Texas consumer reported incorrect account status information on their Experian credit report, which was closed with an explanation. The complaint was received on August 31, 2024 from Texas. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information with the credit bureau.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) requires credit bureaus to ensure the accuracy of information in consumer reports.
Regulatory Insight
Credit bureaus must investigate disputes within a reasonable timeframe, usually 30 days, and correct any inaccuracies found.
Resolution Likelihood
likely
State-Specific Consumer Protections
The consumer is located in Texas, and state laws may offer additional protections or avenues for dispute resolution.
Industry Comparison
This is a common issue in the credit reporting industry, where errors in account status can occur and require correction.
Related Issues
Frequently Asked Questions
What is CFPB complaint 9987875 about?
CFPB complaint 9987875 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account status incorrect". This complaint was filed against Experian Information Solutions Inc. on August 31, 2024.
Which company is complaint 9987875 filed against?
Complaint 9987875 was filed against Experian Information Solutions Inc.. You can view all complaints against this company on their profile page at /company/experian-information-solutions-inc.
What was the company's response to complaint 9987875?
Experian Information Solutions Inc. responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 9987875 filed?
Complaint 9987875 was received by the CFPB on August 31, 2024. It was sent to Experian Information Solutions Inc. on August 31, 2024.
What state was complaint 9987875 filed from?
Complaint 9987875 was filed from Texas. You can view all complaints from this state at /state/TX.
Was the consumer satisfied with the resolution of complaint 9987875?
Dispute information is not available for complaint 9987875.
What product category is complaint 9987875 about?
Complaint 9987875 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 9987875 submitted?
Complaint 9987875 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 9987875?
The Fair Credit Reporting Act (FCRA) requires credit bureaus to ensure the accuracy of information in consumer reports. This relates to a Credit reporting or other personal consumer reports complaint against Experian Information Solutions Inc. involving "Incorrect information on your report".
How likely is complaint 9987875 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 9987875?
This complaint is rated as low risk. The risk is low as the issue pertains to a single incorrect data point on a credit report, which is typically correctable.
What regulatory actions apply to complaint 9987875?
Credit bureaus must investigate disputes within a reasonable timeframe, usually 30 days, and correct any inaccuracies found. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 9987875?
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information with the credit bureau.
Are there state-specific protections for complaint 9987875?
The consumer is located in Texas, and state laws may offer additional protections or avenues for dispute resolution. This complaint was filed from Texas.
How does complaint 9987875 compare to industry norms?
This is a common issue in the credit reporting industry, where errors in account status can occur and require correction.
What steps should a consumer take if they find incorrect account status information on their credit report?
The consumer should first dispute the incorrect information directly with Experian, providing any supporting documentation. If Experian fails to correct the error, the consumer can file a complaint with the CFPB.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.