Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #9987841
Old Debt Reappears on Credit Report, Experian Provides Explanation
Complaint Overview
Complaint ID: 9987841
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: Texas
ZIP Code: 75165
Date Received: 2024-08-31T12:00:00-05:00
Date Sent to Company: 2024-08-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: medium
The reappearance of old information on a credit report can impact a consumer's creditworthiness and ability to obtain new credit, potentially leading to financial harm.
Consumer Sentiment: neutral
Topics: Credit reporting, Incorrect information, Outdated information
AI Analysis
CFPB complaint 9987841 was filed against Experian Information Solutions Inc. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported that old information reappeared on their credit report, which Experian explained. The complaint was received on August 31, 2024 from Texas. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports for accuracy and dispute any incorrect or outdated information that reappears.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) governs the accuracy and privacy of credit reporting information.
Regulatory Insight
Credit bureaus are required to investigate disputes and correct inaccuracies, but the explanation provided by Experian suggests the information may have been deemed valid under FCRA guidelines.
Resolution Likelihood
mixed
State-Specific Consumer Protections
The consumer is located in Texas, and state laws may offer additional protections regarding credit reporting.
Industry Comparison
This issue is common in the credit reporting industry, where outdated or incorrectly reported information can resurface.
Related Issues
Frequently Asked Questions
What is CFPB complaint 9987841 about?
CFPB complaint 9987841 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Old information reappears or never goes away". This complaint was filed against Experian Information Solutions Inc. on August 31, 2024.
Which company is complaint 9987841 filed against?
Complaint 9987841 was filed against Experian Information Solutions Inc.. You can view all complaints against this company on their profile page at /company/experian-information-solutions-inc.
What was the company's response to complaint 9987841?
Experian Information Solutions Inc. responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 9987841 filed?
Complaint 9987841 was received by the CFPB on August 31, 2024. It was sent to Experian Information Solutions Inc. on August 31, 2024.
What state was complaint 9987841 filed from?
Complaint 9987841 was filed from Texas. You can view all complaints from this state at /state/TX.
Was the consumer satisfied with the resolution of complaint 9987841?
Dispute information is not available for complaint 9987841.
What product category is complaint 9987841 about?
Complaint 9987841 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 9987841 submitted?
Complaint 9987841 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 9987841?
The Fair Credit Reporting Act (FCRA) governs the accuracy and privacy of credit reporting information. This relates to a Credit reporting or other personal consumer reports complaint against Experian Information Solutions Inc. involving "Incorrect information on your report".
How likely is complaint 9987841 to be resolved?
Resolution likelihood: mixed. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 9987841?
This complaint is rated as medium risk. The reappearance of old information on a credit report can impact a consumer's creditworthiness and ability to obtain new credit, potentially leading to financial harm.
What regulatory actions apply to complaint 9987841?
Credit bureaus are required to investigate disputes and correct inaccuracies, but the explanation provided by Experian suggests the information may have been deemed valid under FCRA guidelines. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 9987841?
Consumers should regularly review their credit reports for accuracy and dispute any incorrect or outdated information that reappears.
Are there state-specific protections for complaint 9987841?
The consumer is located in Texas, and state laws may offer additional protections regarding credit reporting. This complaint was filed from Texas.
How does complaint 9987841 compare to industry norms?
This issue is common in the credit reporting industry, where outdated or incorrectly reported information can resurface.
Under what circumstances can old information legally reappear on a credit report?
Old information can reappear if it was not properly removed or if it falls within the FCRA's permissible reporting periods, especially for certain types of debt like bankruptcies or judgments.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.