Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #9987828
Credit Bureau Deletes Tradeline Amidst Complaint of Reappearing Old Information
Complaint Overview
Complaint ID: 9987828
Company: V And H Portfolio
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: Michigan
ZIP Code: 48390
Date Received: 2024-08-31T12:00:00-05:00
Date Sent to Company: 2024-08-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Risk Assessment
Risk Level: medium
The risk is medium because the consumer's issue involved incorrect information on their credit report, which can impact their financial standing and ability to obtain credit.
Consumer Sentiment: negative
Topics: Credit reporting, Incorrect information, Outdated information
AI Analysis
CFPB complaint 9987828 was filed against V and H Portfolio regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". The credit bureau deleted a tradeline after the consumer complained about old information reappearing on their report, stating they are not affiliated with the third-party servicer or Huffman and Vance. The complaint was received on August 31, 2024 from Michigan. The company responded with "Closed with explanation".
Consumer Narrative
Finally, please note that although the account was sold to a third-party servicer, we are not affiliated with them nor their practices ; we also do not engage in abusive collection practices. We are also not affiliated with Huffman and Vance, the party mentioned in your complaint filed with the XXXX XXXX XXXX As you have no further financial obligation to XXXX XXXX, XXXX, and we deleted the tradeline associated with your account and as this is all we can do we deem this matter closed. Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX XXXX
What You Should Do -- Consumer Action Plan
Consumers should carefully review their credit reports for accuracy and dispute any incorrect or outdated information that reappears.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) governs the accuracy and privacy of credit reports, requiring furnishers to report accurate information and investigate disputes.
Regulatory Insight
This case highlights the importance of credit furnishers accurately reporting information and promptly addressing consumer disputes to avoid FCRA violations.
Resolution Likelihood
likely
State-Specific Consumer Protections
This complaint was filed through the CFPB's web portal, indicating a consumer's attempt to resolve a credit reporting issue.
Industry Comparison
Credit bureaus and furnishers are expected to maintain accurate records and respond to consumer disputes in a timely manner, as mandated by regulations.
Related Issues
Frequently Asked Questions
What is CFPB complaint 9987828 about?
CFPB complaint 9987828 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Old information reappears or never goes away". This complaint was filed against V and H Portfolio on August 31, 2024.
Which company is complaint 9987828 filed against?
Complaint 9987828 was filed against V and H Portfolio. You can view all complaints against this company on their profile page at /company/v-and-h-portfolio.
What was the company's response to complaint 9987828?
V and H Portfolio responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 9987828 filed?
Complaint 9987828 was received by the CFPB on August 31, 2024. It was sent to V and H Portfolio on August 31, 2024.
What state was complaint 9987828 filed from?
Complaint 9987828 was filed from Michigan. You can view all complaints from this state at /state/MI.
Was the consumer satisfied with the resolution of complaint 9987828?
Dispute information is not available for complaint 9987828.
What product category is complaint 9987828 about?
Complaint 9987828 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 9987828 submitted?
Complaint 9987828 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 9987828?
The Fair Credit Reporting Act (FCRA) governs the accuracy and privacy of credit reports, requiring furnishers to report accurate information and investigate disputes. This relates to a Credit reporting or other personal consumer reports complaint against V and H Portfolio involving "Incorrect information on your report".
How likely is complaint 9987828 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 9987828?
This complaint is rated as medium risk. The risk is medium because the consumer's issue involved incorrect information on their credit report, which can impact their financial standing and ability to obtain credit.
What regulatory actions apply to complaint 9987828?
This case highlights the importance of credit furnishers accurately reporting information and promptly addressing consumer disputes to avoid FCRA violations. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 9987828?
Consumers should carefully review their credit reports for accuracy and dispute any incorrect or outdated information that reappears.
Are there state-specific protections for complaint 9987828?
This complaint was filed through the CFPB's web portal, indicating a consumer's attempt to resolve a credit reporting issue. This complaint was filed from Michigan.
How does complaint 9987828 compare to industry norms?
Credit bureaus and furnishers are expected to maintain accurate records and respond to consumer disputes in a timely manner, as mandated by regulations.
What steps can a consumer take if old information reappears on their credit report after being removed?
Consumers should immediately dispute the inaccurate information with the credit bureau and the original creditor or furnisher. Providing documentation to support the dispute is crucial.
How can consumers proactively monitor their credit reports for accuracy?
Consumers are entitled to a free credit report from each of the three major credit bureaus annually. Regularly reviewing these reports allows for early detection of errors or fraudulent activity.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.