Credit card -- Advertising and marketing, including promotional offers -- Complaint #9987585
Complaint Overview
Complaint ID: 9987585
Company: Atlanticus Services Corporation
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Advertising and marketing, including promotional offers
Sub-Issue: Confusing or misleading advertising about the credit card
State: Kentucky
ZIP Code: 40517
Date Received: 2024-09-01T12:00:00-05:00
Date Sent to Company: 2024-09-01T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I thought I was purchasing a XXXX XXXX for my store, which consist of a down payment for services and hardware, in which I paid, only to find out that the company XXXX with out my knowledge had signed me up for an credit account, that apparently I was suppose to be paying on that I had no Knowledge of. To my Understanding my down payment that I paid at the sign up and the monthly payments after that, that we talked about was the only obligation that I knew of to My knowledge.
Frequently Asked Questions
What is Complaint #9987585 about?
Complaint #9987585 was filed against Atlanticus Services Corporation regarding Credit card specifically about Advertising and marketing, including promotional offers. It was received by the CFPB on 2024-09-01T12:00:00-05:00.
How did Atlanticus Services Corporation respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Atlanticus Services Corporation?
Yes, visit the Atlanticus Services Corporation company profile at readthecomplaint.com/company/atlanticus-services-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.