Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #9985512
Complaint Overview
Complaint ID: 9985512
Company: Banco Popular De Puerto Rico
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: Puerto Rico
ZIP Code: 006XX
Date Received: 2024-08-29T12:00:00-05:00
Date Sent to Company: 2024-08-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am disputing an inquiry made by Banco Popular on XX/XX/year>, that appears on my credit report. I did not authorize this inquiry, and there is no record of my consent for this action. I have reached out to Banco Popular to provide any documentation proving that I authorized this inquiry, but I have not received any response or evidence supporting their claim. This unauthorized inquiry is negatively impacting my credit score, and I request that it be removed immediately from my credit report. Please investigate this matter and take the necessary steps to correct my credit report by removing this unauthorized inquiry.
Frequently Asked Questions
What is Complaint #9985512 about?
Complaint #9985512 was filed against Banco Popular De Puerto Rico regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-08-29T12:00:00-05:00.
How did Banco Popular De Puerto Rico respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Banco Popular De Puerto Rico?
Yes, visit the Banco Popular De Puerto Rico company profile at readthecomplaint.com/company/banco-popular-de-puerto-rico to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.