Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #9928742
Complaint Overview
Complaint ID: 9928742
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Missouri
ZIP Code: 658XX
Date Received: 2024-08-26T12:00:00-05:00
Date Sent to Company: 2024-09-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experian and XXXX dropped credit score 2 times claiming late payment on car loan. I was never late. Car finance company and car lot verified I made payments. Both credit reporting agencies still has not corrected credit score and stopped raising credit score showing payment made. First late payment was XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX My score averages was XXXX on them. Credit Score on XXXX is about XXXX and that one does not even have my car loan on it to reflect on time payments. Car financial and car lot attempts to contact and correct information has only finally got them to remove late payment. They still have not credited back my credit score they falsely claimed that dropped it. I personally filled dispute and numerous times attempted to contact them and zero resolution in this matter. With what they have falsely claimed has impacted my credit score in dropping it about XXXX XXXX XXXX XXXX XXXX This situation has created being denied multiple times in renting a place to live. Which has resulted in me staying with someone. Both XXXX and Experian has made it almost impossible for me to access information. I get pay for membership for that information. I can not even see my credit score on XXXX without paying for it. I got what screenshots I could to help show proof. Which detailed information about everything I have to pay monthly subscription for access
Frequently Asked Questions
What is Complaint #9928742 about?
Complaint #9928742 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-08-26T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.