Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #9928559
Complaint Overview
Complaint ID: 9928559
Company: Synovus Bank
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Problem with personal statement of dispute
State: Virginia
ZIP Code: 20176
Date Received: 2024-08-26T12:00:00-05:00
Date Sent to Company: 2024-08-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Requesting names that need to be on my First Progress Card, Account. addressing the issue with my credit report : This not a complaint I'm facing identity theft don't want to send any documents through the mail. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/year> First Progress Card XXXX XXXX XXXX XXXX XXXX, Tennessee XXXX Dear, First Progress I hope this message finds you well. I am writing to formally request an update to the names listed on my first progress card due to inaccuracies that are currently affecting my credit report. It has come to my attention that the names associated with my account do not accurately reflect my personal information. This discrepancy is causing issues with my credit report and may impact my financial standing. For your reference, names I use details are as follows : XXXX XXXX XXXX XXXX XXXX XXXX these names are associated with my Credit report. # I kindly ask that you update the records as soon as possible to prevent any further complications with my credit report. I appreciate your prompt attention to this matter and look forward to your confirmation once the changes have been made. Thank you for your assistance. Sincerely, This has messed up my credit report XXXX deleted my first progress credit card account yesterday.
Frequently Asked Questions
What is Complaint #9928559 about?
Complaint #9928559 was filed against Synovus Bank regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-08-26T12:00:00-05:00.
How did Synovus Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Synovus Bank?
Yes, visit the Synovus Bank company profile at readthecomplaint.com/company/synovus-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.