Student loan -- Dealing with your lender or servicer -- Complaint #9924422
Complaint Overview
Complaint ID: 9924422
Company: Ecmc Group, INC.
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Dealing with your lender or servicer
Sub-Issue: Received bad information about your loan
State: Colorado
ZIP Code: 807XX
Date Received: 2024-08-25T12:00:00-05:00
Date Sent to Company: 2024-08-25T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My student loan was with XXXX XXXX, XXXX was my loan company. XXXX has now changed its name to XXXX. My loan should have been forgiven completely because my college was fraudulant- we were told by XXXX XXXX XXXX that these loans would be forgiven. Now XXXX is sending me letters saying my loan is past due and they want to " help '' me. XXXX XXXX XXXX XXXX XXXX XXXX MN XXXX
Frequently Asked Questions
What is Complaint #9924422 about?
Complaint #9924422 was filed against Ecmc Group, INC. regarding Student loan specifically about Dealing with your lender or servicer. It was received by the CFPB on 2024-08-25T12:00:00-05:00.
How did Ecmc Group, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Ecmc Group, INC.?
Yes, visit the Ecmc Group, INC. company profile at readthecomplaint.com/company/ecmc-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.