Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #9923130
Complaint Overview
Complaint ID: 9923130
Company: Mercari, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other transaction problem
State: Texas
ZIP Code: 786XX
Date Received: 2024-08-25T12:00:00-05:00
Date Sent to Company: 2024-08-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I withdrew momey i earned on XX/XX/2024 for items i sold on mercari. The next day they froze my account and stopped the money transfer after i initiated it. It was already initiated and then they stole my money.
Frequently Asked Questions
What is Complaint #9923130 about?
Complaint #9923130 was filed against Mercari, INC. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2024-08-25T12:00:00-05:00.
How did Mercari, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Mercari, INC.?
Yes, visit the Mercari, INC. company profile at readthecomplaint.com/company/mercari-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.