Checking or savings account -- Managing an account -- Complaint #9922663
Complaint Overview
Complaint ID: 9922663
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Arizona
ZIP Code: 85209
Date Received: 2024-08-25T12:00:00-05:00
Date Sent to Company: 2024-08-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I applied for a loan through my wells fargo account and was denied. I was attempting to secure a loan as my lease was up and was required to move. I found a lender which in turn was a fraudulent person. In turn, this person deposited {$400.00} into my account using fraudulent checks in my name when I was told it would be an electronic transaction. I don't deny my navety in this but in turn, I lost the money, my account was blocked and then closed for XXXX weeks. I had to persue other options such as payday loans and title loans as my money was held until they did their investigations. Not once did anyone reach out to me to inform me of the progress of the situation all the while they held onto my money. I have a family that I support on my own and that money almost cost me our home as well as every day needs. I am now attempting to reopen my account but am being told I am never allowed to have an account with wells fargo again as if I was the criminal in this instance. I was robbed, lost money and almost lost our home because of this and now im being ostracized by wells fargo for this.
Frequently Asked Questions
What is Complaint #9922663 about?
Complaint #9922663 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-08-25T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.