Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #9896178
Complaint Overview
Complaint ID: 9896178
Company: Bitstamp USA, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Fraud or scam
State: New York
ZIP Code: 12601
Date Received: 2024-08-22T12:00:00-05:00
Date Sent to Company: 2024-08-22T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
For XXXX months they have delayed. The month of XXXX and now XXXX. Their statement is 'they will research it and contact me. This is a scam. I want my money and I want to close the account.
Frequently Asked Questions
What is Complaint #9896178 about?
Complaint #9896178 was filed against Bitstamp USA, INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2024-08-22T12:00:00-05:00.
How did Bitstamp USA, INC. respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bitstamp USA, INC.?
Yes, visit the Bitstamp USA, INC. company profile at readthecomplaint.com/company/bitstamp-usa-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.