Debt collection -- False statements or representation -- Complaint #9867675

Complaint Overview

Complaint ID: 9867675

Company: Franklin Collection Service, INC.

Product: Debt collection

Sub-Product: I do not know

Issue: False statements or representation

Sub-Issue: Impersonated attorney, law enforcement, or government official

State: Alabama

ZIP Code: 359XX

Date Received: 2024-08-15T12:00:00-05:00

Date Sent to Company: 2024-08-20T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I am being harassed by what I believe is a fake debt collection agency. Since XX/XX/year>, I have received near daily phone calls from multiple different numbers claiming to be Franklin Service Inc.-Debt Collector I looked into the collection agency as it seems suspicious. I believe the people contacting me are attempting to impersonate Franklin Collection Service ( a real company based in XXXX, XXXX XXXX. The calls I have received are from several ( XXXX ) numbers, but the XXXX XXXX has no southern AL phone nos or addresses listed on their webpage. When I search for these numbers, they are not linked to any legitimate persons or company. Some are flagged for a XXXX XXXX warning. Here is a list of the phone numbers I have been contacted by claiming to be XXXX XXXX XXXX-Debt Collector : XXXX ( XXXX ) XXXX XXXX ( XXXX ) XXXX XXXX ( XXXX ) XXXX XXXX ( XXXX ) XXXX XXXX ( XXXX ) XXXX XXXX ( XXXX ) XXXX

Frequently Asked Questions

What is Complaint #9867675 about?

Complaint #9867675 was filed against Franklin Collection Service, INC. regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2024-08-15T12:00:00-05:00.

How did Franklin Collection Service, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Franklin Collection Service, INC.?

Yes, visit the Franklin Collection Service, INC. company profile at readthecomplaint.com/company/franklin-collection-service-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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