Money transfer, virtual currency, or money service -- Other service problem -- Complaint #9850493

Complaint Overview

Complaint ID: 9850493

Company: Paypal Holdings, INC

Product: Money transfer, virtual currency, or money service

Sub-Product: Domestic (US) money transfer

Issue: Other service problem

State: Florida

ZIP Code: 34741

Date Received: 2024-08-18T12:00:00-05:00

Date Sent to Company: 2024-08-18T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I was banned from Venmo on XX/XX/year>. I was told the funds in my account ( {$470.00} ) would be held for 180 days to make sure there are no company losses. However they have no ground to ban me

Frequently Asked Questions

What is Complaint #9850493 about?

Complaint #9850493 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Other service problem. It was received by the CFPB on 2024-08-18T12:00:00-05:00.

How did Paypal Holdings, INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Paypal Holdings, INC?

Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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