Credit reporting or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #9842139
Complaint Overview
Complaint ID: 9842139
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-Issue: Problem getting your free annual credit report
State: New Jersey
ZIP Code: 08016
Date Received: 2024-08-18T12:00:00-05:00
Date Sent to Company: 2024-08-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
FCRA Section 609 guarantees that consumers have the right to obtain a copy of their credit report from credit reporting agencies like XXXX XXXX, and Equifax. This provision allows consumers to request their credit reports, typically once every 12 months for free through AnnualCreditReport.com, or upon request for a fee in certain circumstances ( except in certain cases like identity theft or fraud ). If Equifax is refusing or failing to provide access to your credit report, either online or through other means, they may be violating your right to access this information as outlined in Section 609. [ XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX, PA XXXX Equifax Information Services, LLC XXXX XXXX XXXX XXXX, GA XXXX I have tried several times to obtain my current report online through annualcreditreport.com as well as their website and form with copies of my ID to no avail.
Frequently Asked Questions
What is Complaint #9842139 about?
Complaint #9842139 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2024-08-18T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.