Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #9828691
Complaint Overview
Complaint ID: 9828691
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Florida
ZIP Code: 33054
Date Received: 2024-08-16T12:00:00-05:00
Date Sent to Company: 2024-08-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have tried several times to dispute an item on my credit report with Experian. This has been unsuccessful. Ive also reached out to XXXX XXXX XXXX XXXX also. I have been battling XXXX, XXXX, and XXXX throughout the years which has made it even more difficult to resolve this matter. The XXXX XXXX XXXX XXXX account on my report contains inaccurate and unverifiable information. I contacted XXXX XXXX again recently to get this information corrected. Experian stated they verified that the information was accurate with XXXX XXXX XXXX XXXX. XXXX XXXX confirmed that they did not receive any communication from Experian to verify the accounts accuracy. The account number is listed as inaccurate, the date opened is inaccurate, the high credit is inaccurate, the date of last active is inaccurate, and the date of last payment is inaccurate. Experian has different information being reported than XXXX. The informal XXXX has reported is also inaccurate. I have attached a copy of the dispute letter that I sent to Experian with the copy of the item listed on my credit report with the information highlighted. I have also attached a copy of my drivers license and social security number for identity verification purposes. A printout from my credit report is also included. I am requesting that Experian delete and block this item from reappearing on my credit report as the information is inaccurate and unverifiable.
Frequently Asked Questions
What is Complaint #9828691 about?
Complaint #9828691 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-08-16T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.