Money transfer, virtual currency, or money service -- Unauthorized transactions or other transaction problem -- Complaint #9817915
Complaint Overview
Complaint ID: 9817915
Company: Tomocredit INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem
State: Ohio
ZIP Code: 43201
Date Received: 2024-08-11T12:00:00-05:00
Date Sent to Company: 2024-08-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I recently accessed my bank account and noticed a withdraw that I did not authorize. I've contacted the company, and they took the money as a payment to an account I have cancelled. Even though I removed my payment information from this company 's website, somehow the company stored my payment information and is accessing my account without permission which is fraud.
Frequently Asked Questions
What is Complaint #9817915 about?
Complaint #9817915 was filed against Tomocredit INC. regarding Money transfer, virtual currency, or money service specifically about Unauthorized transactions or other transaction problem. It was received by the CFPB on 2024-08-11T12:00:00-05:00.
How did Tomocredit INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Tomocredit INC.?
Yes, visit the Tomocredit INC. company profile at readthecomplaint.com/company/tomocredit-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.