Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #9805200

Complaint Overview

Complaint ID: 9805200

Company: Experian Information Solutions INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: Florida

ZIP Code: XXXXX

Date Received: 2024-08-14T12:00:00-05:00

Date Sent to Company: 2024-08-14T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Dear Experian Dispute Department, I am writing to formally dispute the reporting of certain charge-off accounts on my credit report. These accounts are inaccurately listed as charge-offs, and I request that they be updated to reflect Paid as Agreed. The accounts in question were discharged by the creditor, and I have filed Form 1099-C with the Internal Revenue Service ( IRS ) as required under federal law. The discharge of indebtedness is considered taxable income under the Internal Revenue Code ( IRC ) 61 ( a ) ( 12 ), and I have reported it as such on my income tax return. The creditor has also provided me with a copy of the 1099-C, which serves as official documentation of the cancellation of the debt. Under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 et seq., credit reporting agencies are required to ensure the accuracy and completeness of the information included in a consumers credit report. The continued reporting of these debts as charge-offs, when they have been discharged and recognized as taxable income, is neither accurate nor complete. Specifically : - **15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ) ** mandates that furnishers of information provide accurate information to consumer reporting agencies. - **15 U.S.C. 1681s-2 ( b ) ( 1 ) ( E ) ** requires the consumer reporting agency to modify or delete inaccurate or incomplete information once it has been disputed. Since the debts have been discharged and are no longer owed, they should be reported as " Paid as Agreed '' or removed entirely from my credit report. Failure to update this information could be seen as a violation of the FCRA. Please find attached copies of the relevant Form 1099-C, IRS documentation , and other supporting documents. I expect that this matter will be resolved promptly, and my credit report will be updated accordingly. I request that you provide written confirmation of the changes made to my credit report in response to this dispute within 30 days, as required by law. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, XXXX XXXX **Attachments : ** - Copy of Form 1099-C - IRS documentation

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