Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #9777820
Complaint Overview
Complaint ID: 9777820
Company: Amerisave Mortgage Corporation
Product: Mortgage
Sub-Product: Home equity loan or line of credit (HELOC)
Issue: Applying for a mortgage or refinancing an existing mortgage
Sub-Issue: Fees or costs during the application process
State: New Mexico
ZIP Code: 88310
Date Received: 2024-08-11T12:00:00-05:00
Date Sent to Company: 2024-08-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I signed up for a loan with Amerisave, I decided the very same day, saying I no longer wanted to loan and requested my {$500.00} back for a fee I wasn't fully sure what it was for. They rejected and said the fee is non-refundable, then continued to pressure me to give them my loan estimates from other comapnies.
Frequently Asked Questions
What is Complaint #9777820 about?
Complaint #9777820 was filed against Amerisave Mortgage Corporation regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2024-08-11T12:00:00-05:00.
How did Amerisave Mortgage Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Amerisave Mortgage Corporation?
Yes, visit the Amerisave Mortgage Corporation company profile at readthecomplaint.com/company/amerisave-mortgage-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.