Checking or savings account -- Opening an account -- Complaint #9777607
Complaint Overview
Complaint ID: 9777607
Company: First Technology Federal Credit Union
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Unable to open an account
State: North Carolina
ZIP Code: 281XX
Date Received: 2024-08-11T12:00:00-05:00
Date Sent to Company: 2024-08-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I applied for a online checking account with First Tech Credit Union. After several weeks they asked for copies of my valid government id card, being a N.C. driver 's license, and SSA card. I included my valid U.S. passport, as well. Then, I received an email that my application was declined, and to contact XXXX. I have an XXXX account, and this is a sham, as XXXX has all of my records that match what was sent to First Tech. XXXX has nothing to do with this. They did the same thing to my wife.
Frequently Asked Questions
What is Complaint #9777607 about?
Complaint #9777607 was filed against First Technology Federal Credit Union regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2024-08-11T12:00:00-05:00.
How did First Technology Federal Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against First Technology Federal Credit Union?
Yes, visit the First Technology Federal Credit Union company profile at readthecomplaint.com/company/first-technology-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.