Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #9777475

Complaint Overview

Complaint ID: 9777475

Company: Chime Financial INC

Product: Checking or savings account

Sub-Product: Checking account

Issue: Problem with a lender or other company charging your account

Sub-Issue: Transaction was not authorized

State: California

ZIP Code: 92220

Date Received: 2024-08-11T12:00:00-05:00

Date Sent to Company: 2024-08-11T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I Somebody made unathorized charges stealing everydollar ouyt of my bank account. I tried to dispute chime said the charges were made near my houser. I provided school attendance records and work schedules proving that during the time of the unathorized charges I was at least 2 cities away from my house. I even offered my other banks transaction to prove the cfharges obviously were not made by me

Frequently Asked Questions

What is Complaint #9777475 about?

Complaint #9777475 was filed against Chime Financial INC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2024-08-11T12:00:00-05:00.

How did Chime Financial INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Chime Financial INC?

Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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