Checking or savings account -- Managing an account -- Complaint #9777356
Complaint Overview
Complaint ID: 9777356
Company: Vystar Credit Union
Product: Checking or savings account
Sub-Product: CD (Certificate of Deposit)
Issue: Managing an account
Sub-Issue: Deposits or withdrawals
State: Florida
ZIP Code: XXXXX
Date Received: 2024-08-11T12:00:00-05:00
Date Sent to Company: 2024-08-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I had a secure account/ certificate of deposit and account was current as of XX/XX/year> yet Vystar took my moneyXXXX and closed my account.When I inquired about this they would not provide me a response I received {$290.00} after each payment was made I was counting on this money to supplement my income.i noticed there were several unauthorized transaction on my accounts when I enquired about that I was told to contact their legal department which would not talk to me.
Frequently Asked Questions
What is Complaint #9777356 about?
Complaint #9777356 was filed against Vystar Credit Union regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-08-11T12:00:00-05:00.
How did Vystar Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Vystar Credit Union?
Yes, visit the Vystar Credit Union company profile at readthecomplaint.com/company/vystar-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.