Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #9776954
Complaint Overview
Complaint ID: 9776954
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Missouri
ZIP Code: 631XX
Date Received: 2024-08-12T12:00:00-05:00
Date Sent to Company: 2024-08-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I recently reviewed my credit report for the second time and noticed an account that was not reporting accurately. I had two late payments on an account that was in fact paid on time. The account should show paid on time. The consumer reporting agencies need to report all information with complete accuracy as well. I'm now requesting you all investigate this account and update these late payments to paid on time immediately besides this is a violation of 15USC 6802 b. I DID NOT GIVE PERMISSION TO REPORT ANY OF THIS PERSONAL INFORMATION TO ANY THIRD PARTY. 15 USC 6802b the consumer is given the opportunity, before the time that such information is initially disclosed, to direct that such information is not to be disclosed to such third party.
Frequently Asked Questions
What is Complaint #9776954 about?
Complaint #9776954 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2024-08-12T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.