Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #9755235
Complaint Overview
Complaint ID: 9755235
Company: Citizens Financial Group, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Arizona
ZIP Code: 85383
Date Received: 2024-08-08T12:00:00-05:00
Date Sent to Company: 2024-08-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
To whom it may concern at credit card disputes department, My name is XXXX XXXX My social security number is XXXX On XX/XX/XXXX I applied for a Citizens Bank credit card ONCE. On my XXXX Credit report it shows TWO hard inquiries on the same date of XX/XX/XXXX please have ONE removed because is a duplicate mistake! My number is XXXX if you have any further questions. With gratitude, XXXX XXXX
Frequently Asked Questions
What is Complaint #9755235 about?
Complaint #9755235 was filed against Citizens Financial Group, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-08-08T12:00:00-05:00.
How did Citizens Financial Group, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Citizens Financial Group, INC.?
Yes, visit the Citizens Financial Group, INC. company profile at readthecomplaint.com/company/citizens-financial-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.