Money transfer, virtual currency, or money service -- Money was not available when promised -- Complaint #9742665
Complaint Overview
Complaint ID: 9742665
Company: Wells Fargo & Company
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Money was not available when promised
State: Indiana
ZIP Code: 46218
Date Received: 2024-08-02T12:00:00-05:00
Date Sent to Company: 2024-08-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
Wells Fargo Bank, they're portal asked for money amount then showed no placement for account or router number, XX/XX/year>2024, the domestic wire transfer took went to an account at XXXX XXXX XXXX under business name XXXX, to a good router and account number XXXX/XXXX/2024 Wells Fargo shared information that the owner of the account is not responding. I received several claims numbers from Wells Fargo and escalation Departments.
Frequently Asked Questions
What is Complaint #9742665 about?
Complaint #9742665 was filed against Wells Fargo & Company regarding Money transfer, virtual currency, or money service specifically about Money was not available when promised. It was received by the CFPB on 2024-08-02T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.