Debt collection -- Communication tactics -- Complaint #9700832
Complaint Overview
Complaint ID: 9700832
Company: Westlake Services, LLC
Product: Debt collection
Sub-Product: Auto debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: New Jersey
ZIP Code: 080XX
Date Received: 2024-08-03T12:00:00-05:00
Date Sent to Company: 2024-08-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
We have a monthly payment that doesn't quite get to them the exact moment they want their money due to pay weeks not lining up. Yet they get their money every month. We had an issue with them calling my wife atheist XXXX times a week, now that she told them it's harassment and it's illegal to call this frequently they started with me. Yesterday alone I received XXXX phone calls. I can email screenshot of all these phone calls. I'm being harassed. Westlake financial called me XXXX times from different numbers on XX/XX/year>.
Frequently Asked Questions
What is Complaint #9700832 about?
Complaint #9700832 was filed against Westlake Services, LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2024-08-03T12:00:00-05:00.
How did Westlake Services, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Westlake Services, LLC?
Yes, visit the Westlake Services, LLC company profile at readthecomplaint.com/company/westlake-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.