Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #9685836
Complaint Overview
Complaint ID: 9685836
Company: Navy Federal Credit Union
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Pennsylvania
ZIP Code: 19468
Date Received: 2024-08-01T12:00:00-05:00
Date Sent to Company: 2024-08-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to dispute a closed account that appears on my credit report with an updated account balance. In accordance with the Fair Credit Reporting Act ( FCRA ), this creditor has violated my rights under 15 USC 1681, Section 602, which states that I have a right to privacy. Additionally, under 15 USC 1681b ( 604 ) ( a ) ( 2 ), a consumer reporting agency can not furnish my account information without my written consent. This account is closed and still reporting on my consumer report with out my consent, and needs to be removed immediately.
Frequently Asked Questions
What is Complaint #9685836 about?
Complaint #9685836 was filed against Navy Federal Credit Union regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-08-01T12:00:00-05:00.
How did Navy Federal Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Navy Federal Credit Union?
Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.