Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #9684962
Experian Credit Report Shows Incorrect Account Status
Complaint Overview
Complaint ID: 9684962
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Washington
ZIP Code: 98387
Date Received: 2024-07-31T12:00:00-05:00
Date Sent to Company: 2024-07-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: low
The risk is low as the issue pertains to a single incorrect data point on a credit report, which is generally correctable.
Consumer Sentiment: neutral
Topics: Credit Reporting, Incorrect Information
AI Analysis
CFPB complaint 9684962 was filed against Experian Information Solutions Inc. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A Washington consumer reported incorrect account status information on their Experian credit report, which was closed with an explanation. The complaint was received on July 31, 2024 from Washington. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information with the credit bureau.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to ensure the accuracy of the information in consumer reports.
Regulatory Insight
Credit bureaus must investigate disputes within a reasonable timeframe, typically 30 days, and correct any inaccuracies found.
Resolution Likelihood
likely
State-Specific Consumer Protections
In Washington, consumers have rights under state and federal law to ensure the accuracy of their credit information.
Industry Comparison
This issue is common among credit reporting agencies, as errors in account status can occur during data aggregation.
Related Issues
Frequently Asked Questions
What is CFPB complaint 9684962 about?
CFPB complaint 9684962 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account status incorrect". This complaint was filed against Experian Information Solutions Inc. on July 31, 2024.
Which company is complaint 9684962 filed against?
Complaint 9684962 was filed against Experian Information Solutions Inc.. You can view all complaints against this company on their profile page at /company/experian-information-solutions-inc.
What was the company's response to complaint 9684962?
Experian Information Solutions Inc. responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 9684962 filed?
Complaint 9684962 was received by the CFPB on July 31, 2024. It was sent to Experian Information Solutions Inc. on July 31, 2024.
What state was complaint 9684962 filed from?
Complaint 9684962 was filed from Washington. You can view all complaints from this state at /state/WA.
Was the consumer satisfied with the resolution of complaint 9684962?
Dispute information is not available for complaint 9684962.
What product category is complaint 9684962 about?
Complaint 9684962 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 9684962 submitted?
Complaint 9684962 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 9684962?
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to ensure the accuracy of the information in consumer reports. This relates to a Credit reporting or other personal consumer reports complaint against Experian Information Solutions Inc. involving "Incorrect information on your report".
How likely is complaint 9684962 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 9684962?
This complaint is rated as low risk. The risk is low as the issue pertains to a single incorrect data point on a credit report, which is generally correctable.
What regulatory actions apply to complaint 9684962?
Credit bureaus must investigate disputes within a reasonable timeframe, typically 30 days, and correct any inaccuracies found. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 9684962?
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information with the credit bureau.
Are there state-specific protections for complaint 9684962?
In Washington, consumers have rights under state and federal law to ensure the accuracy of their credit information. This complaint was filed from Washington.
How does complaint 9684962 compare to industry norms?
This issue is common among credit reporting agencies, as errors in account status can occur during data aggregation.
What steps should a consumer take if they find incorrect account status information on their credit report?
The consumer should first dispute the inaccuracy directly with Experian, providing any supporting documentation. If Experian fails to correct the error, the consumer can file a complaint with the CFPB or consider legal action.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.